NYC Department of Social Services · 13 hours ago
SENIOR ARCHITECT GENETEC SECURITY ADMINISTRATOR
Brooklyn, NY
Full-time
Onsite
Senior Level
6+ years expThe NYC Department of Social Services (DSS) is dedicated to fighting poverty and addressing homelessness in New York City. They are seeking a Senior Architect Genetec Security Administrator to manage a large-scale, multi-site security infrastructure and lead projects ensuring the security systems are reliable and prepared for future advancements.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Manage a large-scale, multi-site hybrid environment consisting of Directory, Archiver, and Failover servers, cloud access control, wired IP cameras, and advanced applications such as biometrics, body cameras (BWC), and video analytics
Lead large-scale infrastructure projects, act as a subject matter expert (SME), mentor junior staff, and ensure that the security infrastructure is reliable, resilient, and prepared for future AI- and cloud-based solution rollouts
Partner with the division lead to support long-term CCTV strategy development, including benchmark analysis, value modeling, and transformation planning; guide the organization toward CCTV Security-as-a-Service, ensuring scalability and sustainability
Install, configure, and maintain Genetec Directory, Archiver, and Failover servers; manage Synergis cloud access control systems, wired IP cameras, and Genetec storage infrastructure; perform proactive monitoring, issue resolution, disaster recovery planning, and high-availability support; implement video retention strategies, encryption, watermarking, and mobile access features
Lead and oversee large-scale security infrastructure projects, from design to implementation; coordinate with contractors, integrators, and internal IT, database, and facilities teams and provide mentorship, coaching, and training to junior Genetec administrators, building a skilled support team
Ensure system compliance with agency and cybersecurity standards, including scheduled patching and updates; create and maintain detailed system diagrams, operational documentation, and reporting dashboards and provide audit logs, usage reports, and system performance reviews to leadership and oversight agencies
Qualification
Required
A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems
A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems
Education and/or experience which is equivalent to '1' or '2' above
Preferred
Hands on experience implementing and supporting Genetec Security Center in an enterprise CCTV environment, including Omnicast video, Archiver roles, Directory, and client applications
Experience deploying and maintaining Genetec Streamvault systems, including Directory, storage servers, and workstations, with proper sizing, storage planning, and performance considerations
Strong Windows Server administration skills, including server build and hardening, patching, services, backups, user and permission management, and troubleshooting system issues
Solid networking fundamentals for CCTV and access control environments, including IP addressing, VLANs, routing basics, DNS, DHCP, and troubleshooting connectivity between cameras, servers, and clients
Familiarity with camera and encoder provisioning in Genetec, including adding and replacing devices, firmware coordination, and validating video streams and recording status
Experience with access control systems integrated with Genetec Synergis, including door controllers, card readers, keypads, and door hardware troubleshooting
Ability to support and troubleshoot field devices and critical security peripherals, including panic buttons, alarms, and related inputs and outputs
Experience reviewing logs and diagnostics in Genetec Security Center, identifying root cause, and coordinating with vendors, network teams, and site stakeholders to resolve issues
Strong documentation skills, including maintaining inventory, system diagrams, standard build configurations, and support procedures for CCTV and access control systems
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
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