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Administrative Operations Support Supervisor - State Program Administrator Supervisor Senior - Paid Leave jobs in United States
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Minnesota Department of Employment and Economic Development · 1 day ago

Administrative Operations Support Supervisor - State Program Administrator Supervisor Senior - Paid Leave

The Minnesota Department of Employment and Economic Development is dedicated to improving the well-being and quality of life for all Minnesotans. The Administrative Operations Support Supervisor oversees administrative staff and manages operational projects to ensure efficiency, quality, and timely service delivery within the Paid Leave Operations team.
Government Administration
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Responsibilities

Supervise the day-to-day tasks and operation of the Paid Leave Administrative Operations Support team
Lead the quality assurance of day-to-day operations of Administrative Operations Support staff including task completion in accordance with Paid Leave program integrity and compliance standards and address deficiencies by implementing corrective actions as needed in a timely manner
Lead and coordinate administrative projects, managing timelines, and ensuring deliverables align with division goals
Serve as the daily point of contact on operational tasks
Work closely with the Manager of Administrative Services to ensure that requests, questions, and concerns are addressed effectively and delegate requests to the appropriate level of authority as needed
Build respectful, collaborative relationships while promoting problem-solving, adaptability, and an inclusive workspace that meets the needs of all employees

Qualification

Team SupervisionQuality AssuranceProject ManagementAdministrative OperationsProcess ImprovementEffective CommunicationCollaborationAdaptability

Required

Two (2) years of experience supervising or leading a team in administrative support functions developing organizational processes and workflows to meet division goals
Experience leading and coordinating projects, managing timelines, and ensuring deliverables align with division goals
Experience managing administrative programs including coordination and execution to achieve program goals and objectives
Experience evaluating program/division processes to recommend and implement approaches and solutions
Knowledge of the principles and current best practices for administrative operations, financial functions, and resource management
Skill in establishing and maintaining effective working relationships with employees, communicating effectively between a diverse set of internal stakeholders
Ability to lead staff sufficiently to meet established timetables, quality standards and achieve high-quality performance

Preferred

Skill in leadership practices such as collaboration, goal setting, workload management, and building morale
Experience in a start-up environment where roles will evolve over time based on the needs of the organization
Skill in navigating local, state, and/or federal government systems including policies and procedures
Ability to communicate effectively to ensure mutual understanding across staff, leadership, partners, and members
Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures

Benefits

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Company

Minnesota Department of Employment and Economic Development

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Minnesota Department of Employment and Economic Development promote business recruitment, expansion, and retention.

Funding

Current Stage
Late Stage

Leadership Team

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Abdullahi Mohamed
Deputy Chief Financial Officer
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Elizabeth Frosch
Deputy Commissioner and Chief Operating Officer
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