N.C. Department of Information Technology · 9 hours ago
DMV - Program Coordinator III - Ign Interlock
Nash County, NC
Full-time
Onsite
Entry, Mid Level
$46K/yr - $80K/yr
2+ years expThe N.C. Department of Information Technology is seeking a Program Coordinator III within the Ignition Interlock Unit of the North Carolina Division of Motor Vehicles. This role is crucial for overseeing and managing the state's Ignition Interlock Program, ensuring compliance with legal requirements and facilitating communication between participants and legal entities.
Information Technology & Services
Responsibilities
Oversee and manage the state's Ignition Interlock Program, ensuring compliance with legal requirements
Oversight of ignition interlock vendors and service providers
Facilitating communication between participants, legal entities, and government agencies
Maintaining public safety and supporting individuals seeking to reinstate their driving privileges following alcohol-related offenses
Program Oversight and Compliance
Vendor Oversight and Compliance
Participant Support and Communication
Data Management and Reporting
Policy Development and Implementation
Conduct Medical Accommodation hearings
Provide oversight and regulatory compliance monitoring of ignition interlock device vendors operating in North Carolina
Ensuring vendors adhere to state laws, administrative codes, and contractual obligations
Reviewing performance metrics and service reports
Investigating complaints
Coordinating with vendors to address compliance issues, service quality, and operational standards
Regularly participate in audits, vendor evaluations, and policy development to maintain the integrity and effectiveness of the ignition interlock program
Qualification
Required
Bachelor's degree from an appropriately accredited institution and two (2) years of experience related to the area of assignment; or an equivalent combination of training and experience
Knowledge of administrative law, due process, and North Carolina motor vehicle laws, policies, and administrative codes
Demonstrated ability to interpret and apply legal standards and DMV regulations in quasi-judicial proceedings, ensuring fair and legally sound decisions
Experience participating in or conducting formal administrative hearings or legal proceedings
Skilled in clearly and accurately communicating policies, procedures, and decisions using proper language, grammar, and spelling
Demonstrated ability to convey complex information to a diverse clientele while maintaining professionalism, especially during contentious or sensitive interactions
Working knowledge of Microsoft Office applications, including Word and Excel, with experience supporting administrative functions and customer service processes
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
Recent News
Government Technology US
2025-11-08
Government Technology US
2025-08-13
Government Technology US
2025-07-09
Company data provided by crunchbase