RTX · 7 hours ago
Associate Director, Workplace Experience Remote
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$157K/yr - $299K/yr
10+ years expRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. The Associate Director for Workplace Employee Experience is responsible for developing and implementing global strategies to enhance the onsite employee experience, focusing on building amenities and employee engagement.
AerospaceManufacturingSecuritySensorTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Develop and implement global workplace experience strategies to ensure consistent delivery of building amenities resources with a proactive focus to surprise and delight employees in the workplace
Align workplace services and initiatives with the company's mission, vision, and values to foster a positive and engaging employee environment
Drive programs and offerings that enhance the onsite employee experience, ensuring services are user-friendly, accessible, and aligned with employee needs
Oversee the delivery and management of core building amenities, including but not limited to food services, conferencing facilities, concierge services, and event support
Optimize the utilization of physical spaces and amenities to maximize employee convenience and satisfaction
Establish and maintain global standards for workplace services, ensuring consistency across regions while allowing for localized adaptations as needed
Partner with regional and local teams to implement and manage services in alignment with global strategies
Create a standard template and playbook for site visitor pages which become a one stop shop for RTX staff visiting sites
Align with Workplace Solutions team on standards which create a positive work environment and improves the general ambiance of facilities (natural light, texture, materials and furniture, noise levels)
Manage relationships with external vendors, service providers, and contractors to ensure high-quality delivery of workplace services
Collaborate with internal stakeholders, including HR, Facilities, IT, and leadership, to align goals and ensure seamless integration of services
Serve as the Workplace Experience liaison to the Workplace Solutions, Digital Technology and Human Resources team and develop cross-functional relationships which create a comprehensive approach to employee satisfaction
Develop communication strategies to promote awareness and engagement with workplace services and amenities
Act as the voice of the employee by using surveys, feedback, and insights to refine and enhance workplace programs
Stay abreast of workplace trends and innovations to introduce best practices and cutting-edge solutions
Implement processes to monitor and measure the effectiveness of workplace services, using data to drive continuous improvement
Develop and manage budgets for workplace experience programs and services
Ensure optimal allocation of resources to achieve strategic objectives
Qualification
Required
This role typically requires a Bachelor's degree in Business Administration, Hospitality, Facilities Management, Workplace, or a related field and 12 years of relevant experience gained in workplace experience, facilities management, or similar role, with a focus on employee engagement and amenities management or an advanced degree and 10 years relevant experience
At least 10 years' experience developing and implementing global strategies for workplace services
At least 10 years of leadership and project management experience with the ability to manage cross-functional teams
Exceptional communication and interpersonal skills, with a collaborative and employee-focused mindset
At least 10 years' experience interfacing with and managing vendors, contract negotiation, and budget oversight
At least 7 years' experience in and familiarity with workplace technologies, tools, and trends to enhance employee experience
Preferred
An advanced degree is preferred
Prior experience in a similar role gained in the hospitality, or Hotel industry
Location based on the east coast, Boston, Hartford, New York or Washington
Passion for creating a welcoming, engaging, and innovative workplace environment
Ability to balance strategic thinking with operational execution
Strong problem-solving skills and adaptability in a dynamic, fast-paced environment
Corporate Real Estate experience preferred
Fluent in MS Office suite
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Daniel Conroy
Chief Technology Officer - Digital
Kevin DaSilva
Corporate Vice President & Treasurer
Recent News
2026-02-02
Company data provided by crunchbase