NEOGOV · 6 days ago
DSHS HCLA Social Service Specialist 3
Yakima County - Union Gap, WA
Full-time
Onsite
Entry, Mid Level
$5,666/mo - $7,622/mo
1+ years expNEOGOV is seeking a Social Service Specialist 3 for the Department of Social and Health Services' Home and Community Living Administration. The role involves supporting older adults and adults with disabilities by conducting assessments, developing service plans, and providing ongoing case management to ensure their needs are met in community-based settings.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Conduct comprehensive, initial assessments and reassessments using the Comprehensive Assessment Reporting and Evaluation (CARE) tool to determine functional need, level of care, and service eligibility
Engage directly with adults to understand their priorities, preferences, and goals, and incorporate this information into service planning within program guidelines
Develop individualized, client-centered service plans in partnership with clients and their representatives, supporting choice while ensuring program compliance
Determine eligibility and authorize services for Home and Community Services (HCS) programs such as Community First Choice (CFC), Community Options Program Entry System (COPES), the Residential Support Waiver (RSW), and other long-term care programs and residential placements
Authorize and monitor services and payments for approved long-term care supports
Provide ongoing case management to support clients in maintaining independence, resolving issues, and preventing unnecessary hospitalization or nursing facility placement
Assist clients with financial eligibility, benefit applications, and determining cost of care; authorize payment for approved long-term care services
Document assessments, case management activities, and service authorizations using CARE, ProviderOne, ACES, Barcode, and other department systems
Collaborate with team members, residential providers, community partners, and collateral contacts; participate in required training, meetings, and professional development activities
Qualification
Required
One year of experience as a Social Service Specialist 2
A master's degree in social services, human services, behavioral sciences, criminal law/justice, or a related field, and one year of paid social service experience equivalent to a Social Service Specialist 2
A bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or a related field, plus two years of paid social service experience performing duties equivalent to a Social Service Specialist 2
An equivalent combination of education in social services, human services, criminal law/justice, or a related field, AND paid social service work experience totaling at least six years
Paid social service experience must include assessing risk and safety for elderly and/or vulnerable adults and providing direct, client-centered practice services
Ability to listen attentively to adults, understand their preferences and priorities, and support informed choices within program requirements
Conducting comprehensive functional assessments, gathering relevant information, and determining eligibility, level of care, and service needs
Developing individualized service plans, coordinating long-term care services, and providing ongoing support to promote stability and independence
Interpreting and applying Medicaid regulations, long-term care policies, and social service principles to ensure accurate and consistent decisions
Analyzing complex situations, resolving service-related issues, and implementing practical solutions while maintaining objectivity and confidentiality
Navigating CARE, ACES, ProviderOne, Barcode, and other systems to document work, manage caseloads, and support service delivery
Working effectively with multidisciplinary teams and community partners while following departmental policies, procedures, and manuals
Benefits
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program
Social Security
Public Service Loan Forgiveness
Paid holidays and one paid personal holiday per calendar year
Sick leave
Vacation leave
21 days paid military leave per year
Five (5) days of paid bereavement leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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