JPMorganChase · 11 hours ago
Business Analyst - Payments - Associate
Plano, TX
Full-time
Onsite
Entry Level
2+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of clients. As a Business Analyst II in the Payment Network Office, you will shape and deliver content that supports card payment brands, guiding initiatives and enhancing communication across multiple channels.
Asset ManagementBankingFinancial Services
Responsibilities
Review, interpret, and communicate payment brand rules, initiatives, and regulatory changes to internal and external stakeholders
Develop clear, accurate, and engaging content for multiple channels, supporting the delivery of payment brand communications and updates
Collaborate with cross-functional teams to facilitate payment brand initiatives, ensuring timely information and effective communication
Provide guidance and support to team members, empowering them to contribute to content development and delivery
Apply strategic thinking to assess the impact of payment brand changes, identify risks, and recommend communication solutions that support business objectives
Foster strong relationships with stakeholders, ensuring their needs are understood and addressed throughout the implementation process
Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies
Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders
Qualification
Required
Demonstrated experience in content development, communication, or project management within the payments industry or a related field equivalent to 2+ years
Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success
Consistently demonstrates advanced strategic thinking and problem-solving skills, with a track record of supporting successful implementations
Effectively demonstrates excellent written, grammatical, and verbal communication skills, with the ability to review, interpret, and translate complex concepts into clear, actionable content, with proven expertise equivalent to 2+ years of experience
Proficiency in using automation technologies to optimize processes and implement business strategies
Commitment to providing quality service through continuous communication and stakeholder engagement
Demonstrably advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions
Preferred
2+ years of Merchant Services experience
Strong understanding of payment brands, their rules, and ecosystem and client impact
Experience in managing content delivery for payment brand initiatives or regulatory changes
Proficiency in supporting technology/process release management and implementation activities
Expertise in customer service and conflict management, with the ability to understand client needs and facilitate effective collaboration
Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives
Expertise with document and content communications and publication including PowerPoint, Adobe and SharePoint
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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