Harry Winston · 5 hours ago
Engineer, Systems Support
NYC Metro Area
Full-time
Onsite
Senior Level
5+ years expHarry Winston is seeking a Systems Engineer to assist in the planning, design, development, and launching of efficient information systems. The role focuses on optimizing key functional areas, particularly network and server infrastructure, while ensuring effective communication and problem resolution for IT systems.
JewelryManufacturing
Hiring Manager
Michael Guntmacher
Responsibilities
Monitor and maintain network backup services
Manage and administrate all operating systems and their corresponding or associated software
Manage communications and connection solutions, including local area networks, switching, and routing and VOIP systems
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
Manage and ensure the integrity of host computers and back end systems
Oversee installation, configuration, maintenance, and troubleshooting of end user desktops
Ensure compatibility and interoperability of in-house computing systems
Work with end users to identify and deliver required PC service levels
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
Install software products for end users as required
Handle incoming help requests from end users via both telephone and e-mail in a courteous manner
Conduct research on hardware and software products to justify recommendations and to support purchasing efforts
Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Occasional evening and weekend work to meet deadlines; provide support and conduct after-hours systems work
Qualification
Required
College diploma or university degree in the field of computer science, information science, management information systems, or business administration and five years related work experience
Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products as well as the maintenance and design of systems infrastructure
Extensive knowledge of network and PC operating systems, including Windows
Networking experience including Cisco IOS
Wireless networking experience
Working knowledge of current network hardware, protocols, and standards, including VPN and firewall technology
Good understanding and experience with Microsoft Active Directory environment
Experience with managing MAC computers
Experience with system backup procedures specifically Veeam
Experience with IT security and NGFW firewalls
Experience with Citrix XenApp
In depth knowledge of Microsoft Office product suite, including email
Basic understanding of finance and manufacturing terminology
Excellent understanding of the organization's goals and objectives
Ability to conduct research into systems issues and products as required
Preferred
Certifications not necessary with commensurate experience
(Plus) Cisco VoIP experience
Company
Harry Winston
Harry Winston, Inc., the premier fine jewelry and watch retailer, is owned by The Swatch Group.
501-1000 employees
H1B Sponsorship
Harry Winston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-14Acquired
Leadership Team
Robert Scott, CPA, CGMA
Group Chief Financial Officer
Cristalle Velez
PR and Partnerships Manager
Recent News
2025-09-04
Indian Express
2025-04-28
Company data provided by crunchbase