Akkodis · 16 hours ago
IT Support
Detroit, MI
Contract
Onsite
Mid Level
$25/hr - $28/hr
3+ years expAkkodis is seeking an IT Support Technician to provide end-user support and ensure the smooth operation of IT systems within a refining environment. The role involves troubleshooting hardware and software issues, supporting IT systems, and maintaining effective communication with users.
Information Technology & Services
Hiring Manager
Andrea Gomez
Responsibilities
Provide in person troubleshooting for laptops, desktops, mobile devices, peripherals, and common applications
Support Tech Café services including consumable replacements and hardware swaps
Deliver clear, friendly, and professional communication while resolving issues efficiently
Escalate and follow-through on complex issues when required and document actions/resolutions
Install, maintain, and support field IT systems (including specialized Laboratory PC’s), including desktop and laptop hardware
Qualification
Required
Minimum of 3 to 5 years of Technical Support experience
Proficient in supporting Apple iOS and mobile devices
End-user hardware support (Dell/HP PC's)
Windows 11 operating system; Office 365 Suite
Application, networked printer(s), and adv network troubleshooting
Must have excellent communication skills and good customer service skills
Benefits
Medical
Dental
Vision
Term life insurance
Short-term disability insurance
Additional voluntary benefits
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase