Gallagher Bassett · 12 hours ago
Assistant Branch Manager - Workers Compensation Claims
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
$97K/yr - $156K/yr
12+ years expGallagher Bassett is dedicated to helping clients navigate complexity and support recovery. The Assistant Branch Manager will supervise a team of adjusters, coordinate workloads, drive compliance, and ensure high levels of performance and client communication.
BeautyCosmeticsE-Commerce
Hiring Manager
Korey Decker
Responsibilities
Supervises their own team of adjusters plus some number of other supervisors based on individual branch needs
With minimal direction, actively drives adjuster hiring and training
Actively coordinates assigned adjusters workloads and performance, as well as that for assigned supervisors
Drives compliance and best practice reporting
Demonstrates a detailed understanding of corporate policies and procedures
Uses various metric driven tools such as FOCUS, the Managers Tool Kit and Scoreboard to evaluate performance and identify problem areas in advance of them becoming service issues
Takes ownership to resolve such issues
Defines team goals and communicates team goals
Motivates people to perform at the highest level
Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which states are being handled
Communicates with clients, carriers and brokers in a professional, positive and proactive manner
Works collaboratively all internal departments
Qualification
Required
High school diploma and 12 years related claim experience required
At least 3 of supervisor experience required
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of all team member related functions
Preferred
Bachelor's degree preferred
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher Bassett
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Hessling
Chief Executive Officer- North America
Scott Hudson
President and CEO
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