Minnesota Department of Veterans Affairs (MDVA) · 3 days ago
Veterans Programs Administrative Specialist - Office & Administrative Specialist Intermediate / Full-time, Day Shift
St Paul, MN
Full-time
Hybrid
Mid Level
$20.76/hr - $27.53/hrThe Minnesota Department of Veterans Affairs is dedicated to improving the well-being of veterans and their families. They are seeking a Veterans Programs Administrative Specialist to assist in developing and implementing administrative procedures for Veterans Programs, providing primary support to the Veteran SOAR program, managing correspondence, and coordinating meetings and supplies.
Government Administration
Responsibilities
Assist in developing and implementing office administrative procedures for Veterans Programs (Veteran SSI/SSDI Outreach, Access, and Recovery (SOAR) Program as well as the Veterans Stable Housing Initiative) and perform a wide variety of administrative functions
Provide the primary administrative support to the Veteran SOAR program
Manage incoming and outgoing correspondence related to Veterans’ Social Security disability claims
Assist Veteran SOAR Representatives in tracking claim status updates, retaining documents, and logging activities in a case management database
Communicate with government and medical customer service representatives by telephone, mail, email, and fax
Schedule meetings for the Veteran SOAR Program
Manage purchasing of supplies for Veterans Programs as well as assist with travel and training registration
Assist in administering Veterans Programs by creating payments and creating and maintaining vendors in the Statewide Integrated Financial Tools system (SWIFT)
Assist in providing administrative support for the Veterans Stable Housing Initiative
Qualification
Required
Knowledge of communications sufficient to communicate effectively with internal and external customers
Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers over the phone, in person and via email
Knowledge of keyboarding/typing skills sufficient to perform skilled typing tasks with speed and accuracy
Knowledge of standard computer software programs (such as Microsoft Office) for word processing, spreadsheets, and databases sufficient to create, modify, and protect files
Document and records management sufficient to maintain electronic or paper files for efficient organization and retrieval of information such as contracts, grants, agreements, and other various documents
Knowledge of math sufficient to calculate totals, averages, and percentages of numbers and/or data
Preferred
Experience with accounting/financial tracking systems/software
Experience with database management
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
Minnesota Department of Veterans Affairs (MDVA)
The Minnesota Department of Veterans Affairs (MDVA) is a cabinet level state agency dedicated to serving Veterans and their families by assisting them in securing state and federal benefits, and by providing programs and services relating to higher education, benefits, burial, claims, outreach and veterans preference.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dawn G.
Human Resources Business Partner
Erik D. Pakieser
Emergency Management, Continuity Of Operations Planning (COOP) and Security Program Administrator
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