Client Service Specialist jobs in United States
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MAI Capital Management · 7 hours ago

Client Service Specialist

MAI Capital Management is seeking a Client Service Specialist to support advisors and their high net worth clients. The role involves providing comprehensive concierge and lifestyle services, managing client accounts, and acting as a liaison to fulfill client needs and solutions.

ConsultingFinancial Services
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Growth Opportunities

Responsibilities

Work closely with the Wealth Manager, Client Services and Client Accounting teams to support clients and prospects
Serve as a key liaison to other areas supporting the client needs and solutions
Act as a facilitator on real estate and auto transactions, assisting clients with placing insurance claims, proactively monitoring credit reports, coordinating moves and the setup of utility services as well as travel arrangements
Assist with and manage new client on-boarding process within the Family Office
Work closely with the Client Accounting Team to maintain client accounts – including opening and closing client accounts, preparing transfer forms, address changes, maintenance of master account list
Assists with preparing and processing client wire transfers
In coordination with the Wealth Manager, meets with clients to fulfill requests, gather documents and general follow-up
Consistently and proactively follow up with clients to ensure timely execution of all open items
Develop strong product knowledge and client relationship management skills
Prepare preliminary client correspondence and professional client presentation materials

Qualification

Client relationship managementMicrosoft Office SuiteProblem solvingCRM experienceQuickBooks experienceEthical standardsOrganizational skillsCommunication skillsDetail-orientedTeam player

Required

Bachelor's degree and/or equivalent experience
Ability to work in an entrepreneurial, fast paced environment and provide leadership
Thrives in a high energy team based environment
Excellent problem solving and communication skills
Proficient with Microsoft Office Suite
Maintain absolute confidentiality of client information

Preferred

CRM and QuickBooks experience is a plus
Tax, Banking, and Investment knowledge a plus

Benefits

Discretionary Bonus
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Health Savings Account
Paid Maternity Leave
Paid Parental Leave
Tuition Reimbursement

Company

MAI Capital Management

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MAI Capital Management is a fee-based wealth management firm providing planning and investment advisory services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Wealth Partners Capital Group
2021-08-16Acquired
2017-07-10Series Unknown

Leadership Team

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James Kacic
Managing Partner & Chief Operating Officer
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John Zaller
Managing Partner
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Company data provided by crunchbase