MSHS Pacific Power Group · 17 hours ago
Power Generation Field Service Lead
Fort Lauderdale, FL
Full-time
Onsite
Senior Level
$50/hr - $57/hr
5+ years expMSHS Pacific Power Group is a company that supports mission-critical industries through reliable power generation service and repair. They are seeking a Power Generation Field Service Lead who will act as the technical and execution lead for field service operations, mentoring technicians and ensuring high-quality service delivery.
Machinery
Responsibilities
Serve as the technical lead for power generation service work across assigned territory
Provide first-level technical support to technicians and escalate complex issues as needed
Lead execution on high-complexity or critical service jobs
Review work orders, job plans, labor hours, and materials for accuracy and quality
Reinforce safety standards, procedures, and compliance in the field
Mentor and guide Field Service Technicians through hands-on support and coaching
Provide informal feedback on performance, workmanship, and professionalism
Support onboarding and training of new technicians
Model best practices in troubleshooting, documentation, and customer interaction
Ensure service jobs are executed correctly both technically and commercially
Monitor job progress and help remove barriers that delay completion or invoicing
Support scheduling alignment by matching technician skillsets to job requirements
Participate in on-call rotation and emergency response coverage as needed
Support resolution of escalated customer concerns alongside Service leadership
Maintain strong relationships with industrial, municipal, and commercial customers
Ensure clear communication during job execution and closeout
Represent MSHS PPG professionally in the field at all times
Partner with Sales to support service-related opportunities
Communicate job status, risks, and execution challenges to leadership
Support coordination of generator and load bank rental projects
Support process improvements in job management, documentation, and field workflows
Participate in leadership development and readiness for future manager responsibilities
Gradually assume increased ownership of coordination, oversight, and team leadership as the role evolves
Qualification
Required
Five or more years of hands-on field service experience in power generation, engines, rotating equipment, or heavy mechanical equipment
Strong experience working on generators, diesel or gaseous engines, and power systems
Solid understanding of mechanical and electrical service workflows, job documentation, and safety compliance
Experience supporting industrial, municipal, or commercial customers
Ability to lead through influence rather than formal authority
Strong communication and problem-solving skills
High school diploma or GED, or equivalent experience in lieu of degree
Preferred
Prior lead technician or informal leadership experience
Experience with MTU, CAT, Cummins, Kohler, Generac, or similar power generation equipment
Associate or bachelor's degree in a technical discipline, or equivalent experience
Bilingual Spanish
Experience supporting process improvements or field efficiency initiatives
Comfortable using MS Office and service reporting tools
Benefits
Medical, dental, and vision insurance
Pet insurance
401(k) with company match
Paid time off and holidays
Relocation assistance where applicable
Performance-based incentive opportunities
Company
MSHS Pacific Power Group
MSHS Pacific Power Group services, designs, and sells power and propulsion systems that keep the world running.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Santamaria
President/CEO
Lea Kellogg
Vice President / Chief Financial Officer
Company data provided by crunchbase