GXO Logistics, Inc. · 5 hours ago
Temporary Manager, Workers Compensation
Texas, United States
Full-time
Onsite
Senior Level
5+ years expGXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. The Temporary Manager, Workers Compensation will lead the strategy and execution of the workers compensation program, collaborating with various departments to ensure optimal outcomes for employees and business continuity following workplace injuries.
LogisticsSupply Chain Management
Responsibilities
Assists in development and measurement of annual objectives and key results (OKRs), Quarterly Targets, and Key Performance Indicators (KPIs) (including leading and lagging indicators) to ensure program objectives, tied to claim initiatives or strategies, are being met. Recommends strategies to meet or exceed goals
Tracks, analyzes, and reports on key performance metrics and OKRs. May use data visualization tools to further illustrate key insights. Will communicate gaps, trends, or observations to leadership
Supports the senior leadership by evaluating monthly, quarterly, and annual performance of vendors and subcontracted vendors through cost-benefit, feasibility, and trending analyses. Supports leadership by translating findings and providing actionable insights and recommendations for operational enhancement
Analyzes industry benchmarks and drafts reports for use in evaluating comparative program performance
Oversees and analyzes Return-to-Work performance against Workers Compensation strategy and ODG best practice guidelines to ensure optimal outcomes and to identify program gaps. Works closely with various business partners to develop initiatives to close gaps and increase temporary transitional duty utilization. Will lead process flow design and analysis on the integrated return-to-work (RTW)program
Works with and supports the Director, EHS and VP, Environment Health Safety and Quality refining return-to-work (RTW) standard operating procedures (SOPs) for both Workers Compensation and Injury Benefit Programs
Manages the Litigation Platform which includes evaluating defense counsel outcomes and providing recommendations to leadership on the basis of Litigation key performance indicators (KPIs) defense costs, rate structures and financial impact
Assist in litigation reviews, recommending strategies for optimal or early resolution
Works cross-functionally to review and recommend litigation management guidelines, Request for Proposal Documents, and provides recommendations as necessary
Oversees the development of an internal scorecard for evaluating attorney performance: basis of duration, avg cost, fee/exp, flat rate vs hourly, closures, amount requested approved resolved
Manages, controls, and mitigates exposures to litigation by identifying and analyzing litigation conversion triggers, implementing strategies, measuring impact and effectiveness
Provides consultation on settlement and reserve requests up to $25,000. Supports leadership by evaluating complex claims and providing recommendation on mitigation strategies for optimal resolution
Collaborates with external and internal partners such as Risk Management, HR, Safety and Legal to resolve or provide optimal solutions on mid-level to complex claims matters
Primary advocate for Operations and employees on escalated matters
Works with and supports Risk Management, by recommending updates to workers compensation (WC) workflows, Risk Management website content, knowledge articles, standard operating procedures, and standard operating procedures (SOPs)
Manages day-to-day Workers Compensation training and communication platform. This requires working cross-functionally with internal and external business partners to determine critical business needs, develop a perpetual training program
Works with Risk Management to design and manage an external quality assurance program to ensure compliance with best practices and promote proactive & optimal progression. Provides quarterly presentations to leadership on findings, trends, and recommendations for process improvement
Supports leadership on business case development for projects or key initiatives
Assists leadership by participating in vendor sourcing initiatives
Collaborates with Leadership to conduct research and remain actively aware of industry best practices
Qualification
Required
Bachelor's Degree Business, Accounting, Finance, Risk Management or related field
5 years progressive experience in finance or analytical role within a casualty brokerage firm, third-party claim administrator or corporate risk management department
1-year leadership experience
Preferred
Experience in drafting formal documents, developing, and delivering presentations, project planning and cross functional collaboration
Demonstrates strong analytical, critical thinking and problem-solving skills
Strong interpersonal and organizational skills
Experience with BI tools such as PowerBI or Tableau
Proficient with Excel, Word and PowerPoint
Querying experience with Risk Management Information System tools
Company
GXO Logistics, Inc.
Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.68B2025-11-24Post Ipo Debt· $576.02M
2024-04-25Post Ipo Debt· $1.1B
2021-08-02IPO
Leadership Team
Malcolm Wilson
Chief Executive Officer
Nizar Trigui
Chief Technology Officer
Recent News
legacy.thefly.com
2026-02-03
2026-01-22
Company data provided by crunchbase