Technical Support Engineer jobs in United States
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Stellar Consulting Solutions, LLC · 5 hours ago

Technical Support Engineer

Stellar Consulting Solutions, LLC is seeking a Technical Support Engineer to provide L2/L3 deskside support for end users in a corporate environment. The role involves troubleshooting and resolving issues related to Windows and macOS systems while delivering high-quality support to business users.

DevOpsInformation ServicesInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Krishna Singh
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Responsibilities

Provide L2/L3 deskside support for end users in a corporate environment
Troubleshoot and resolve issues related to Windows and macOS systems
Support laptops, desktops, peripherals, printers, and mobile devices
Handle OS issues, software installations, patches, upgrades, and configurations
Work closely with infrastructure and IT teams for escalations
Deliver high-quality, white-glove support to business users
Document incidents, resolutions, and procedures as required

Qualification

L2/L3 supportWindows troubleshootingMacOS troubleshootingSoftware installationsHigh-quality supportDocumentation

Required

Provide L2/L3 deskside support for end users in a corporate environment
Troubleshoot and resolve issues related to Windows and macOS systems
Support laptops, desktops, peripherals, printers, and mobile devices
Handle OS issues, software installations, patches, upgrades, and configurations
Work closely with infrastructure and IT teams for escalations
Deliver high-quality, white-glove support to business users
Document incidents, resolutions, and procedures as required

Company

Stellar Consulting Solutions, LLC

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Stellar Consulting Solutions, LLC, is a boutique business & technology consulting company headquartered in Atlanta, GA.

H1B Sponsorship

Stellar Consulting Solutions, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Varun Jhanjee
Global CEO & Chief Sales Officer
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Company data provided by crunchbase