Early Warning® · 7 hours ago
Business Operations Manager - Payments and Identity Risk
Chicago
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $130K/yr
5+ years expEarly Warning Services is a trusted name in payments, partnering with institutions to enhance financial service access and protect transactions. The Business Operations Manager plays a critical role in the Payments and Identity Risk business, focusing on capacity management, planning, and customer engagement documentation while driving strategic initiatives and operational excellence.
Financial ServicesFraud DetectionPaymentsRisk Management
No H1B
Responsibilities
Fosters a culture of continuous improvements, financial prudence, and operational agility
Ensures operational excellence, contributing to the company’s strategic objectives and overall growth in a competitive environment
Tackles hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation
Drives strategic decisions by crisply diagnosing a problem space, evaluating potential strategic responses, and outlining coherent actions and key tradeoffs
Prepares business updates and assists in follow-up and resolution for specific projects and their impact on company-wide priorities
Partners closely with teams across functions to influence their direction and ensure alignment with strategic objectives
Presents findings and recommendations to audiences at all levels, including senior leadership, in a clear and concise manner
Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data
Qualification
Required
Education and/or experience typically obtained through completion of a bachelor's degree
5+ years of relevant experience
Experience with Planview or similar (Clarity, SPM, EPPM, etc.) with focus on demand planning, resource allocation, cost center management, and data hygiene
Strong hypothesis-driven problem solving using both quantitative and qualitative approaches
Proven track record of collaboration, with experience working well across diverse teams and with external partners
Curiosity about markets, competition, and strategy, including how companies build durable competitive advantages
Excellent storytelling and executive influence skills (written memos / slide presentations / verbal communications), with the ability to synthesize complex insights into clear, actionable recommendations for senior leadership
Preferred
Previous experience in consulting, especially in strategy or operations roles
Knowledge of the banking, payments, and/or fintech industry, with an understanding of market dynamics and industry trends
Benefits
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Company
Early Warning®
Early Warning Services, LLC, a financial services technology leader, has been empowering and protecting consumers, small businesses, and the U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cameron Fowler
Chief Executive Officer
Recent News
Payments Dive
2025-10-31
Company data provided by crunchbase