Eli Lilly and Company · 3 months ago
Software Engineer ChatNow Program
US, Indianapolis IN
Full-time
Hybrid
Senior Level
$141K/yr - $224K/yr
5+ years expEli Lilly and Company is a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to improving lives through innovative medicines. The Software Engineer for the ChatNow program will design, develop, and maintain scalable full stack solutions for the enterprise chatbot platform, ensuring high-quality user experiences and robust backend services.
BiotechnologyHealth CareMedicalPharmaceutical
No H1B
Responsibilities
Serve as the principal engineer across ChatNow workstreams, setting direction for key builds and guiding engineers to deliver high‑quality, scalable solutions
Provide strategic leadership for the evolution of the ChatNow platform, guiding the design and delivery of complex features and cross‑platform enhancements to ensure enterprise‑grade performance, resilience, scalability, and security
Shape the long‑term architectural vision and full‑stack technical strategy for the ChatNow ecosystem, influencing platform roadmaps, design patterns, and technology standards across teams and partner systems
Drive engineering excellence across agile delivery cycles, establishing best‑practice frameworks for code quality, sprint execution, technical reviews, and process optimization while mentoring teams toward continuous improvement
Architect and enhance CI/CD automation pipelines for ChatNow, advancing release governance, environment controls, and GitHub Actions–based workflows to improve deployment speed, reliability, and compliance across DEV, QA, and PROD
Champion adherence to enterprise security, compliance, and responsible AI frameworks, ensuring ChatNow’s development and deployment practices align with regulatory, privacy, and AI Registry standards
Partner with AI architects, engineering leads, and cross‑functional stakeholders to strengthen platform resiliency, expand automation and agentic capabilities, and ensure the delivery of high‑quality, scalable solutions across domains
Qualification
Required
Advanced Degree in Computer Science or related field
Proven experience in full stack development using modern frameworks (e.g., Python, JavaScript/TypeScript (Node.js, React))
Solid understanding of software engineering best practices including agile methodologies, CI/CD, and automated testing
Ability to collaborate cross-functionally with product managers, designers, and other engineers
Passion for creating intuitive user experiences and solving complex technical challenges
Excellent problem-solving skills and a proactive mindset toward innovation and continuous improvement
AI or Machine Learning Certification
Experience with Agentic & AI Tooling (e.g. LangChain, LangGraph, Open AI SDKs, Cortex, MLflow, LangFuse, Vector DBs, etc.)
Familiarity with multi-agent architectures and LangGraph workflows
Understanding of LLM fine-tuning, prompt optimization, or embedding-based retrieval
Prior experience working with cross-functional global development teams
B.S. in Computer Science or related field
5+ years experience in Agile methodologies and approaches
5+ years experience in full stack development
Experience in machine learning and natural language processing (NLP) technologies
Experience in cloud computing platforms such as Microsoft Azure
Experience contributing to RAG (Retrieval-Augmented Generation) pipelines
Benefits
Company bonus
Company-sponsored 401(k)
Pension
Vacation benefits
Eligibility for medical, dental, vision and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
Company
Eli Lilly and Company
We're a medicine company turning science into healing to make life better for people around the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.5M2024-02-12Post Ipo Debt· $6.5M
1978-01-13IPO
Leadership Team
David Ricks
Chair, CEO
Lucas Montarce
Executive Vice President and Chief Financial Officer
Recent News
Fierce Healthcare
2026-02-07
Company data provided by crunchbase