Symmetrio · 9 hours ago
IT Infrastructure Specialist
United States
Full-time
Remote
Senior Level
$120K/yr - $140K/yr
6+ years expSymmetrio is a global leader in oncology software, seeking an IT Infrastructure Specialist to support the deployment and ongoing operation of customer environments for radiation therapy planning. This hands-on, customer-facing role involves testing and validating hardware configurations, implementing core infrastructure services, and providing technical support for clients.
ConsultingHealth CareInformation TechnologyLogistics
Hiring Manager
Kevin Brennan
Responsibilities
Test and validate server and hardware configurations to ensure they are suitable for reliable application delivery
Implement, administer, and maintain Windows-based physical server environments and VMware and Nutanix virtual infrastructure
Configure and support Active Directory services, including users, groups, and Group Policy (GPO) administration
Deploy, maintain, and troubleshoot app delivery (Citrix/Omnissa) based environments
Install, configure, maintain, and troubleshoot Microsoft SQL Server and related components
Coordinate software releases and patching activities; monitor environments to maintain security, stability, and performance
Follow change management procedures and provide escalation-level troubleshooting when required
Maintain accurate documentation for systems, configurations, processes, and support activities
Provide hands-on technical support to new and existing clients via phone/email/remote support
Handle daily support cases and service requests, ensuring timely response and resolution
Participate in occasional coverage aligned with West Coast business hours
Apply IT service management and standards practices (e.g., ITIL and ISO) to support operations
Maintain familiarity with disaster recovery best practices and procedures
Assess business requirements and recommend practical technical solutions
Stay current with industry trends and emerging technologies
Qualification
Required
6-8 years of experience supporting Windows and Citrix environments
Experience supporting high-availability and disaster recovery technologies (e.g., VMware, SQL clustering/replication, SAN/storage)
Demonstrated proficiency with Active Directory and Microsoft Group Policy
Strong understanding of networking fundamentals including DNS and TCP/IP
Strong written and verbal communication skills, with the ability to explain technical information clearly
Demonstrates strong attention to detail and produces clear, accurate documentation for systems, procedures, and changes, treating documentation as a critical part of the role
Analytical, research, and troubleshooting skills with structured approach to problem solving resolution
Highly organized with strong time-management skills and the ability to prioritize competing tasks
Ability to present detailed or complicated technical information in an understandable manner
Benefits
Health Care Plan (Medical, Dental & Vision)
401(k) Retirement Plan
Paid Time Off (Vacation, Sick & Public Holidays)
Company
Symmetrio
Symmetrio prides itself on our unwavering dedication to understanding clients’ unique needs, organizational design, culture, and operational challenges.
51-200 employees
H1B Sponsorship
Symmetrio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Kevin Brennan
President and Founder
Company data provided by crunchbase