Staples · 2 hours ago
Senior Change Management Specialist
Framingham, MA
Full-time
Onsite
Mid, Senior Level
2+ years expStaples is a business-to-business company that focuses on providing financial expertise and guidance across its operations. The Senior Change Management Specialist will plan and execute change initiatives, develop training content, and support the organization in adopting new processes and systems.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Hiring Manager
Tiffney Washington
Responsibilities
Plan, coordinate and execute change initiatives across business processes, systems and technologies
Conduct impact assessments and readiness evaluations; facilitate train-the-trainer sessions
Develop engaging training content and structured learning paths
Deliver training and performance support across modalities
Write and maintain SOPs, process flows, procedures and job aids; manage knowledge base
Manage intake of change requests; communicate timelines and updates
Track adoption metrics and prepare leadership readouts
Identify risks and recommend mitigation strategies
Qualification
Required
2+ years' experience developing training content
2+ years supporting change initiatives
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Strong organizational and time-management skills
Excellent written and verbal communication skills
Experience creating multimedia training tools
Experience developing SOPs and process flows
Detail-oriented with continuous improvement mindset
Adaptability and flexibility
Preferred
Bachelor's degree in related field
Experience with OCM frameworks
Experience using dashboards or analytics tools
Benefits
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and 7 paid holidays
Discounts, 401(k) match, wellness programs
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
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