SmartFinancial · 4 hours ago
Contact Center Agent
Tampa, FL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrSmartFinancial is a leading insurance marketplace that connects millions of shoppers to its network of insurance partners. They are seeking motivated Call Center Agents to conduct outbound calls, review insurance options, and connect customers with licensed agents, all while providing excellent customer service.
E-CommerceInsuranceInsurTechPrice Comparison
Responsibilities
Conduct 200+ outbound calls/day to prospective customers to introduce products and services
Develop a thorough understanding of our product offerings to address customer inquiries effectively
Encourage the customer to receive a competitive quote from a licensed agent
Engage in warm calling strategies to build rapport with potential clients
Meet or exceed daily call quotas while maintaining a high level of customer satisfaction
Qualification
Required
Previous experience in sales, telemarketing, or technology sales is highly preferred
Strong verbal communication skills with the ability to articulate product benefits clearly
Ability to work independently as well as part of a team in a fast-paced environment
Ability to build rapport with customers in a fast-paced environment
A positive attitude and resilience in handling objections or rejections during calls
Must reside and be a commutable distance from office Address: 5460 Beaumont Center Blvd, Tampa, FL 33634
Benefits
Paid training
Full healthcare benefits ( Medical, Dental, Vision)
Company paid life insurance
401k with company match
Generous PTO & paid holidays
Employee referral bonuses
Extensive paid product training
Daily/weekly cash giveaways
Advancement opportunities - We love to promote from within!!!
Company
SmartFinancial
SmartFinancial is a digital insurance marketplace that connects consumers with multiple insurers and guides agents.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nathan Kropp
Co-Founder
Brad Cooper
Chief Operating Officer
Recent News
MarketScreener
2025-10-22
2025-10-22
Company data provided by crunchbase