Sidney Federal Credit Union · 7 hours ago
Risk Operations Specialist
Sidney, NY
Full-time
Hybrid
Mid Level
$25.64/hr - $32.06/hr
3+ years expSidney Federal Credit Union is seeking a Risk Operations Specialist to join their innovative team. This role involves monitoring and mitigating BSA/AML and OFAC programs, investigating fraudulent activities, and supporting the Risk Operations Manager in ensuring compliance and operational efficiency.
BankingCustomer ServiceFinancial Services
Responsibilities
Timely and accurately review and investigate alerts generated by BSA/Fraud monitoring software applications. Create cases as necessary and escalate situations to Risk Operations Manager as applicable
Timely and accurately complete Currency Transaction Reports and Suspicious Activity Reports for approval and filing within regulatory deadlines. Complete other daily, weekly, and/or monthly reports as assigned
Review and monitor reports and account activity for BSA/Fraud incidents across all platforms and via notifications from inside/outside sources
Conduct timely and accurate investigations of fraudulent activity to ensure minimal loss to the organization and membership. Work with law enforcement to coordinate and assist with investigations and provide requested documentation for BSA/Fraud subpoenas
Educate Credit Union employees on BSA/AML, fraud, scams, and compliance updates, processes, and procedures
Assist the Risk Operations Manager with preparing reports for management to advise the status of current investigations
Support internal and external members via phone, email, chat, and in person. Analyze member accounts and transactions, determine fraud types and avenues, make recommendations on account and identity protection, initiate account restrictions as necessary, and assist with account and access restoration as applicable
Maintain the confidentiality of the data reviewed and reports that are files or considered for filing
Assist the Risk Operations Manager with developing, maintaining, and implementing policies and procedures to detect and prevent the occurrence of fraudulent activity. Provide recommendations on process improvements and efficiencies
Assist and support the Risk Operations Manager with all responsibilities regarding BSA/AML/OFAC and fraud
Other job-related duties as assigned
Qualification
Required
Three years to five years of similar or related experience
A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication
Have advanced verbal, written and interpersonal skills
Be able to communicate with courtesy, tact, and diplomacy with internal and external members
Have advanced knowledge of Microsoft Outlook, Word, and Excel
Be able to multi-task in a fast-paced environment while prioritizing workload and meeting deadlines
Be able to read, analyze, and interpret data (reports, policies, regulations, etc.), systems, and processes
Must demonstrate consistency, accuracy, attention to detail, and excellent problem-solving and critical-thinking skills
Benefits
Generous 401K package
Competitive benefits
Medical
Dental
Vision
Life insurance is provided for all staff
Paid federal holidays
PTO
NYS Sick time
Tuition assistance
Opportunity for growth through career pathing
Company
Sidney Federal Credit Union
Sidney Federal Credit Union provides personal & business financial tools and services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-04-26
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