UICGS / Bowhead Family of Companies · 4 hours ago
ServiceNow Developer
UICGS / Bowhead Family of Companies is seeking a ServiceNow Developer to support the Department of Housing and Urban Development's modernization program. The role focuses on developing ServiceNow applications to enhance service delivery and customer experience across various business use cases.
Responsibilities
Develop and deliver ServiceNow applications to meet various business use cases across HUD
Implement required ServiceNow Products and relevant third-party ServiceNow native applications (to include, but not limited to: Nuvolo, Proven Optics, and potentially other applications), and create applications
Collaborate with external system teams and support integration-related changes to ensure interoperability between ServiceNow and connected enterprise systems
Implementation of use cases involves the full end-to-end lifecycle of software development, which shall include all activities related to requirements refinement, development, testing, deployment, and system administration including reporting progress on project as a whole
Experience with ServiceNow scripting (Business Rules, Script Includes, Client Scripts)
Experience with Flow Designer and IntegrationHub
Familiarity with ServiceNow data model and CMDB concepts
Experience working in multi-instance environments (Dev/Test/Stage/Prod)
Familiarity with conducting internal code reviews
Own and develop project documentation, including release documentation
Collaborate effectively within Agile/Scrum delivery teams, leading/contributing to backlog refinement, sprint planning, and continuous improvement efforts
Familiarity with conducting customer demonstrations on the ServiceNow platform
Familiarity with JIRA or similar project/task management tool to track work, manage dependencies, and communicate status
Analyze data to identify trends, insights, and opportunities for process improvements
Use an agile software development methodology to deliver the ServiceNow applications based on the prioritized backlogs
Qualification
Required
BA/S in relevant field or equivalent professional experience
Three to five (3+) years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, or SaaS
ServiceNow Certified System Administrator (CSA) certification is required
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend, and squat periodically
Must be able to obtain a security clearance at the Public Trust level
US Citizenship is a requirement for admission to this location
Preferred
ServiceNow Certified Application Developer (CAD) certification is preferred