Lake Business Products · 14 hours ago
Customer Service Representative
Highland Heights, OH
Full-time
Onsite
Entry Level
$18/hr - $20/hr
2+ years expLake Business Products is seeking a Customer Service Representative to perform a full range of customer service functions for their Supply and Service Departments. The role involves assisting with incoming calls and emails regarding supply orders, service requests, and customer inquiries.
ConsultingE-CommerceManufacturingRetail
Responsibilities
Respond to incoming calls, emails, & notifications regarding supplies
Process supply orders and returns
Analyze customer usage trends
Daily Printing and mailing of supply invoices
Process service requests
Reconcile Daily Deliveries
Maintain Equipment Fleet in Consumable Monitoring Software Platforms
Data Entry, Analysis, & Reporting
Solicit & develop new and existing supply customers to increase sales
Qualification
Required
High school or equivalent (Required)
Customer service: 2 years (Required)
Benefits
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
Lake Business Products
Lake Business Products is a business supplies and equipment firm with headquarters in Ohio.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Terri Cain
CEO,
Tim Michalik
VP Chief Operations Officer
Company data provided by crunchbase