Pyramid Consulting, Inc · 10 hours ago
Salesforce Business Analyst
Niles, IL
Contract
Hybrid
Entry, Mid Level
$55/hr - $60/hr
2+ years expPyramid Consulting, Inc. is a leading Computers and Electronics Manufacturing Industry, and they are seeking a Salesforce Business Analyst. This role involves supporting projects to deploy new functionalities, documenting solutions, and collaborating on integrations within the Salesforce ecosystem.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
Support projects and initiatives to deploy new functionality and/or enhance existing functionality
Assists in the overall design of solutions as well as recommending best practice solutions based on business needs and latest proven business & technology trends
Drives the preparation of a clear set of fully documented refined features and user stories that are part of a well-balanced product backlog
Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and retrospectives
Documents the solution design with specific business and technical details, including but not limited to process flow diagrams, functional specs documentation, use cases, impact analysis and decision decks
Map requirements to functionality within Salesforce and its adjacent ecosystem
Collaborate on integrations between Salesforce and SAP, Boomi, Client, and Okta environments ensuring alignment with enterprise architecture
Develop, maintain, and deliver end‐user training documentation as required
Coordinate with Platform Leads to complete impact assessments and cross‐functional alignment
Assists the technical team in configuring the solutions on the application as needed
Create test cases and test scripts in support of test plans, including integrations and identity‐related testing
Executes unit and end-to-end integration testing of planned user stories to be delivered
Coordinate user acceptance testing, reporting, and defect prioritization with business leads
Perform Change Management functions including documentation and administration of assigned release activity
Provides system administration, data management, development and technical support to Salesforce end users in accordance with IT SLAs
Performs knowledge transfer and training with team members and business stakeholders wherever appropriate
Maintain awareness of new Salesforce features and determine how they can enhance productivity
Exercises judgment within defined procedures and practices to determine appropriate action
Adheres and contributes to internal processes, procedures, and policies, as well as expanding internal knowledge on business application functionality used by the company while maintaining compliance with IT standards
Other duties as assigned
Qualification
Required
Salesforce Business Analysis
Agile
Confluence
Jira
Azure DevOps
Adaptability
Critical Thinking
Customer Focus
Communication
Relationship Building
Analytical Skills
Decision Quality
Drive for Results
Integrity and Trust
Priority Setting
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum of 2 years of business analyst working knowledge or Salesforce administration experience with Salesforce Sales, Service, Marketing & Experience Cloud
Demonstrated experience supporting the Software Development Lifecycle (SDLC), including requirements gathering, testing, and release of Salesforce solutions
Experience working within Agile methodologies (Scrum or Kanban)
Strong analytical and problem-solving skills, with proven ability to perform process decomposition, root cause analysis, technical requirements, and gap analysis
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Strong attention to detail
Exceptional ability to communicate, negotiate, and collaborate across cross-functional teams to build successful business relationships
Commitment to excellent customer service and a strong focus on quality
Ability to work independently
Admirable time management and work prioritization skills
Ability to work on problems of moderate scope where analysis of data or situations requires review of identifiable factors
A demonstrated commitment to continuous learning and development to adapt to emerging technologies and business needs
Hands‐on experience using JIRA or other Agile project management tools
Preferred
Experience with or a desire to learn other adjacent technologies such as SAP, Okta, Client and IPaaS tools
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase