GMH Communities · 13 hours ago
Concierge
The Academy on Charles, Baltimore, MD, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $17/hrGMH Communities, headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. They are seeking a reliable and detail-oriented Concierge/Front Desk Assistant to provide exceptional customer service and ensure the security of the premises while assisting with various administrative tasks.
CommunitiesConstructionProperty DevelopmentProperty ManagementReal Estate
Responsibilities
Maintain positive resident relations through outstanding service
Monitor building access and maintain a secure environment
Respond to resident inquiries and resolve minor issues promptly and efficiently
Maintain accurate records of guest interactions and inquiries
Handle phone calls, emails, and messages efficiently
Communicate with management and emergency personnel when needed
Maintain lobby and common areas neat and presentable
Assist with leasing activities
Ensure the front desk area and common spaces are clean and organized
Assistant with resident events, as needed
Other duties, as assigned by management
Qualification
Required
Reliable and detail-oriented
Exceptional customer service skills
Ability to ensure the security of the premises
Package handling experience
Ability to greet guests
Phone answering skills
Assistance with various administrative tasks
Some weekday availability
Some weekend availability
Ability to work independently and manage time effectively
Outgoing, kind and generous personality
Enthusiasm for service
Strong organizational and administrative abilities
Excellent communication and people skills
A passion to serve residents, parents, vendors, and colleagues
Preferred
Previous experience in customer service or hospitality
Company
GMH Communities
GMH Communities is a real estate firm that specializes in the acquisition, development, and management of housing communities.
Founded in 1985
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Holloway
CEO and President
Rand Ginsburg
Chief Operating Officer
Recent News
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