hackajob · 6 hours ago
Senior Manager-Digital Product Management
New York, NY
Full-time
Hybrid
Mid, Senior Level
$123K/yr - $215K/yr
3+ years exphackajob is collaborating with American Express to connect them with exceptional tech professionals for this role. The Senior Manager of Digital Product Management will lead large, cross-functional teams to drive new products, benefits, and capabilities from conceptualization to market launch, focusing on customer experience and business goals.
Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware
No H1B
Responsibilities
Drive the vision and delivery of new marketing and revenue driving capabilities, grounded in a strong understanding of the customer, business goals, regulatory/financial environment, and technology
Play a critical role in concept development, feasibility assessment and end-to-end customer experience design
Translate customer research, usability studies and market analysis into clear, actionable product or capability requirements
Own products/capabilities through development, testing and launch, advocating for the best outcomes while balancing customer value, feasibility, and risk
Write and prioritize features for new products or marketing capabilities, balancing the needs of customers with internal goals and resources
Lead and align cross-functional partners across Marketing, Technology, Risk, Legal, Compliance, Digital Product, and others on the E2E product development process to launch
Serve as a central point of accountability for delivery, proactively aligning stakeholders and keeping initiatives moving forward through ambiguity and change
Collaborate with internal tech investment planning and delivery teams to continuously improve allocation of tech funding and product development processes
Qualification
Required
Strong intellectual curiosity and creative problem-solving mindset; comfortable working at the intersection of business, customer experience, and technology
Proactive, self-directed, and accountable—able to independently drive multiple initiatives forward without relying on constant direction
Solution-oriented, results-driven, with a bias toward action, ownership, and delivering high-quality outcomes
Willingness to improve processes to drive better launch outcomes
Deep customer empathy and an end-user-focused approach to decision-making
Sound judgment and decision-making skills, including the ability to move forward amid ambiguity and incomplete information
Enterprise-minded and confident communicator who connects the dots, asks thoughtful questions, and respectfully challenges assumptions
Excellent written and verbal communication skills, with the ability to influence partners and senior leaders
Experience creating and managing a list of features with ability to prioritize based on business/customer value and feasibility
Familiarity with Agile or scaled Agile environments and product management tools (ex. Rally or similar), including backlog management and prioritization
Bachelor's degree with 3–5+ years of experience in product development or a related role; experience in marketing, financial services, or technology preferred
Preferred
Experience in marketing, financial services, or technology
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
hackajob
The AI-native tech hiring platform trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33MKey Investors
Volition CapitalAVP,Downing VenturesDowning Ventures
2023-05-03Series B· $25M
2018-10-25Series A· $6.7M
2017-03-31Seed· $0.58M
Leadership Team
Mark Chaffey
CEO
Phil Kell
VP - Marketplace
Recent News
2025-10-23
2025-09-26
2025-09-12
Company data provided by crunchbase