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Temporary Customer Service Representative jobs in United States
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htss · 1 day ago

Temporary Customer Service Representative

positionAllentown, PA
timeFull-time
remoteHybrid
seniorityEntry Level
money$17/hr - $17/hr
date1+ years exp
HTSS, Inc. is a well-established global company seeking a Temporary Customer Service Representative to join their fast-paced team. In this role, you will support customers by managing inquiries, resolving issues, and collaborating with various teams to ensure smooth operations.
Computer Software
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Diversity & Inclusion

Responsibilities

Handle customer inquiries via tickets & email
Resolve and track issues in Freshdesk
Partner with Product, Engineering & global teams
Maintain FAQs and spot recurring issues

Qualification

Customer support experienceTicketing system experienceFreshdeskCommunication skillsOrganization skills

Required

1+ year of customer support experience
Ticketing system experience (Freshdesk a plus)
Strong communication & organization skills

Company

htss

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HTSS develops enterprise line of business applications that covers a broad range of platforms, technologies and devices.
dateFounded in 2012
location
Sector 1, Bucharest, RO
people-size201-500 employees
web-link
http://www.htssgroup.eu

Funding

Current Stage
Growth Stage
Company data provided by crunchbase