hackajob · 4 hours ago
Security Services Account Executive at Johnson Controls
New Cumberland, PA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $92K/yr
2+ years expJohnson Controls is a global leader in smart, healthy and sustainable buildings, seeking a Security Services Account Executive to secure Planned Service Agreements with new and existing customers. The role focuses on selling services and upselling products within assigned territories while managing customer relationships and ensuring retention.
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Responsibilities
Reporting within the Johnson Controls security business, directly to a Security Sales Manager, this role’s main focus is to secure Planned Service Agreements with new and existing customers
This role serves as the subject matter authority for video services and digital services, including proactive health, and more
The job responsibility for this position is two-fold
One, to reactivate, add-on, make minor modifications to out-of-service locations
Resales represent a critical need for JCI
Not only do Resales help us recapture valuable recurring revenue, but they also bring us new JCI customers that are a great source for selling additional services
Two, to sell our complete services portfolio to new and existing customers
Our goal is to drive impactful activities, results, and improve attach rates
Primary responsibility will be to work daily with district sales leaders (CSMs) in managing the stated metrics (both leading and lagging indicators), applying all available dashboards and tools
There are many ways to efficiently influence a territory and energetically handle the out-of-service locations
Each territory has numerous JCI resale/service opportunities
Finding opportunities: Opportunity data, from sources such as Salesforce, ADMIN, 55 Day list, PowerBI RIF List
Field and phone blitzes
Networking with Centers of Influence, like property managers
Face-to-face marketing in a given area
Follow the SPIN Selling Sales Call Process, assuring the customer understands our value proposition
Sell services and upsell products within the assigned territory to existing customers, new customers, as well as customers who have a previously discontinued JCI system, while maintaining assigned sales and service quota and following established guidelines
Target and grow existing customers with low service penetration e.g
With one service
With no service attached
Market and introduce JCI digital services to existing customers and new prospects
Use approved marketing materials to present sales presentation and proposal to prospects, identifying the benefits and advantages of our products and services over those of the competition
Target non JCI customers to add services or take over existing service contracts
Identify prospects by using creative lead-generating techniques, including data mining; using the PowerBI RIF Database
Add-on, amend, convert existing customer systems to meet the customers’ expectations
Adhere to current JCI policies, procedures, products, programs and services
Follow up with prospects
Prepare final contract for signature
Process work order and complete all paperwork in accordance with approved and standardized procedures
Post-installation follow-up by contacting customers, ensuring commitments were met
Maintain customer retention
Qualification
Required
High school degree or equivalent required
Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations
Ability to work a full-time schedule
Available for local travel
Preferred
College degree preferred
Minimum of 2 years' experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota
Benefits
Paid vacation/holidays/sick time- 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Company
hackajob
The AI-native tech hiring platform trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33MKey Investors
Volition CapitalAVP,Downing VenturesDowning Ventures
2023-05-03Series B· $25M
2018-10-25Series A· $6.7M
2017-03-31Seed· $0.58M
Leadership Team
Mark Chaffey
CEO
Phil Kell
VP - Marketplace
Recent News
2025-10-23
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