Data Center Technician , DCC Communities jobs in United States
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Amazon · 4 hours ago

Data Center Technician , DCC Communities

positionBerwick, Pennsylvania, USA
timeFull-time
remoteOnsite
seniorityEntry Level
money$51K/yr - $113K/yr
date1+ years exp

Amazon Web Services (AWS) is seeking Data Center Technicians to support their customers in multiple locations. The role involves ensuring the availability and reliability of data center operations, responding to incidents, and collaborating with various teams to maintain service levels.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer/server hardware troubleshootingData Center experienceNetwork design understandingTicketing system managementTechnical certificationWork prioritizationEffective communicationOrganizational skills

Required

High school or equivalent diploma
Work a flexible schedule including weekends, nights, and holidays
1+ years of computer/server hardware troubleshooting or related IT experience

Preferred

Experience managing work and priorities through a ticketing system
Experience working in a Data Center environment
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Understanding of network design, protocols and layer 1/2 troubleshooting

Benefits

A full range of medical, financial, and/or other benefits

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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