American Camp Association · 11 hours ago
Chief Operating Officer
The American Camp Association (ACA) is a community of camp professionals dedicated to ensuring the quality of camp programs. They are seeking a Chief Operating Officer (COO) to lead day-to-day operations, drive operational growth, and enhance organizational effectiveness while fostering an inclusive environment.
Responsibilities
Directly leading the day-to-day operations of all functional teams that provide programs, products, and services to the general public, the full field of camp, and to our members
Effectively driving the association’s operational growth by setting ambitious goals, establishing a strong culture of accountability, leading innovation that strengthens ACA’s value proposition, and creating an environment of continuous learning and improvement
Being an innovative, thoughtful, communicative, and productive member of the ACA leadership team
Exhibiting strong organizational leadership to ensure ACA achieves its goals and objectives while being a strategic thought partner to the CEO
Providing recommendations to the CEO regarding the growth and alignment of staff resources required to meet and exceed the strategic objectives of the organization
Overseeing internal workflows and organizational development; ensuring communication and information flow throughout the organization, including with affiliate organizations, is efficiently managed to provide all employees and managers with current, pertinent, job-related information
Ensuring that ACA’s practices and resources reflect an inclusive, welcoming, and culturally responsive environment and increasing ACA’s diversity of representation across the organization
Fostering a relentless focus on aligning ACA’s programs, products, and services to the needs of the field of camp, keeping abreast of emerging needs and challenges
Providing leadership to ensure effective hiring, training, motivation, and development of ACA staff and operational teams
Creating and maintaining robust systems to recruit, train, support, lead, and recognize ACA’s local, regional, and national operational volunteers and volunteer committees
Establish strategic internal and external communications systems to effectively drive understanding and achieve ACA strategic goals and objectives, incorporating marketing tactics and initiatives as required
Representing ACA to key collaborators, partners, and allied organizations, building key relationships to further ACA’s strategic goals and objectives
Setting budget priorities and leading the development and implementation of ACA’s operational budget alongside the CEO and CFO
Ensuring that all association operations comply with federal, state, local, and/or company policies and regulations
Keeping up to date on overall activities of ACA teams, identifying problem areas and taking corrective actions as needed
Performing other related duties as assigned
Qualification
Required
Bachelor's degree in related field or equivalent work experience; MBA or advanced degree in a related discipline preferred
10+ years of senior organizational leadership experience
Demonstrated experience in operational leadership and organizational management, including finance, budgeting, talent management, program development and delivery, and organizational systems design
Proven ability to develop and effectively lead teams to achieve results focused on strategic imperatives and stakeholders' needs
Strategic vision and agility – able to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan; ability to translate strategy into action
Demonstrable experience working with and managing volunteers in a member-based association
Change management - experience and knowledge of best practices in executing transformation and change management throughout an organization
Ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the association runs smoothly
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Proficient in Microsoft Office; Word, Excel, and other relevant software
Preferred
Deep professional knowledge and experience in the camp field preferred
Visionary Leadership--Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates
Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions
Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals
Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
Diversity, Equity, and Inclusion (DEI) — Knowledge, skills, and experience in expanding DEI across the field of camp and ACA, and the ability to work with individuals from a wide variety of backgrounds and experiences, creating an open, inclusive, and welcoming work environment and valuing the voices of others
Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures
Company
American Camp Association
American Camp Association is a non-profit organization of camp professionals who enhance the quality of camp experiences.
Funding
Current Stage
Growth StageTotal Funding
$46.62MKey Investors
Margaret A. Cargill PhilanthropiesPony Barnes FoundationLilly Endowment
2026-01-08Grant· $0.4M
2025-11-03Grant· $0.69M
2024-02-01Grant· $45.54M
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