North Texas Tollway Authority · 22 hours ago
Asset Management Software System Application Administrator
Plano, TX
Full-time
Onsite
Senior Level
5+ years expNorth Texas Tollway Authority is a political subdivision of Texas focused on maintaining and operating toll roads in North Texas. The Asset Management Software System Application Administrator is responsible for ensuring the stability and integrity of the agency's asset management software systems, providing technical support, and collaborating with departments to define business requirements and operationalize solutions.
Transportation
No H1B
Responsibilities
Maintains and updates all integrations with other software packages
Manages and tests all version and software updates and upgrades, changes and additions, including user acceptance testing, technical specification familiarization and updating, preparing internal communication and materials for user training
Administers assigned applications and provide technical support to maintenance personnel for planned and corrective maintenance of assets and equipment, including the use of smart field mobile devices (iPhones, tablets, etc.)
Implements, configures, and troubleshoots AMSS issues, including work management activities, asset information, data recording, imports from other systems and updates
Monitors and analyzes maintenance and asset management system information and Key Performance Indicators (KPI’s) when required
Responsible for the software KPIs monitoring and reporting, including the system logs reviews
Troubleshoots sudden issues in the performance and functionality of the application by looking at hardware/software/security/integration alerts while determining sound solutions
Identify, evaluate, analyze, and recommend changes in support of assigned applications, including ongoing production maintenance and troubleshooting
Oversee conversions, application testing and documentation of application procedures. Participates and provides input in training design and development and assists in training execution related to assigned projects. Provides go-live support and serves as primary point of contact for ongoing software production maintenance/support and troubleshooting
Collaborates with customer departments and internal partners to define business requirements, translating requirements into actionable solutions, conduct testing, and finally operationalizing as approved by the requestor
Assesses new technology products and services by performing research, meeting with vendors, consultants, and strategic partners; provides management oversight of software implementation / configuration projects and determines the viability of new products and opportunities
Assists in budget preparation by making recommendations for software, hardware, database system services, and other asset management tools
Validates the AMSS database through field and reports verification
Acts as a back-up for the AMSS User Administrator in a limited capacity
Responds to emails and phone calls received outside of normal business hours as necessary
Performs other duties as assigned
Qualification
Required
Bachelor's degree or equivalent
5- 7 years' experience in a similar function and organization
Proven experience with Microsoft SQL Server database, REST protocol using JSON and API integrations
Knowledge of ArcGIS or other GIS tools
Experience in project management and project management methodologies
Experience in software implementation methodologies
Experience with CMMS, CAMS or AMSS and reporting tools
Knowledge of maintenance operations and asset-intensive organizations
Valid Texas driver's license or ability to obtain within 90 days
Preferred
Master's Degree
10 years' experience in a similar function and organization
Experience using Trimble Unity and Decision Optimization Technology software
Experience in software implementation methodologies
Experience in data management with ArcGIS
Experience with decision optimization tools/software
Company
North Texas Tollway Authority
North Texas Tollway Authority is to provide a safe and reliable toll road system, increase value and mobility options for customers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brittany Kellett
Regional Toll Partner - Supervisor
Eric Landaverde
Talent Aquisition Partner
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