GlobalPoint · 10 hours ago
HelpDesk Analyst
Chesterfield, VA
Full-time
Onsite
New Grad, Entry LevelGlobalPoint is seeking a Help Desk Analyst to support VSP’s background check program. The role involves interacting with employers to set up and maintain accounts, ensuring they are qualified for VSP services.
ConsultingOutsourcing
Responsibilities
Support VSP’s new job applicant background check and employment background check program
Interact with employers by email, telephone and other means to set up and maintain employer accounts
Determine if an employer is qualified to have a VSP account
Set up the account
Establish account users
Assist with getting users access to the employer ePortal
Update account information and user information
Perform other duties as assigned
Qualification
Required
Advanced computer skills
Ability to multitask
Ability to determine root cause of problems and implement solutions
Customer relations skills
Good verbal communication skills
Good written communication skills
Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)
Company
GlobalPoint
GlobalPoint is a consulting, technology and outsourcing services company.
Founded in 2006
201-500 employees
H1B Sponsorship
GlobalPoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (46)
2023 (60)
2022 (33)
2021 (33)
2020 (50)
Funding
Current Stage
Growth StageCompany data provided by crunchbase