Risk Operations Partner Manager, Quality Team jobs in United States
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Intuit · 7 hours ago

Risk Operations Partner Manager, Quality Team

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. They are seeking a Risk Operations Partner Manager to manage third party vendor relationships and ensure compliance and performance standards in risk mitigation for their money movement products.

AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Partner with segment leaders across risk and Intuit platform functions to execute on the multi-year outsourcing strategy for Risk Operations
Lead multiple partner delivery relationships and drive improvements in overall partner performance, consistency and rigor
Identify and lead large scale strategic initiatives and process improvements to impact customer and expert experiences and business outcomes
Represent partner needs and advocate for internal process changes, working with the respective internal functional teams
Implement continuous training programs based on vendor performance data to improve overall efficiency and service quality
Act as a strategic partner to the Legal and Compliance Team, Risk Governance, Learning & Development, and other internal stakeholders to create trusted relationships with our external partners
Bring-in external best practices, industry learnings and trends to inform our partner strategy, relationships and how we execute
Create and conduct supplier assessments and development plans including supplier evaluation processes, quarterly and annual business reviews and relationship scorecards
Drive ongoing assessment of site/partner performance, lines of business and global expansion based on partner strategy and roadmap
Build and maintain escalation protocols and approval matrices to ensure timely and appropriate issue resolution

Qualification

Vendor managementRisk mitigationQuality Assurance (QA)Financial oversightProcess improvementCustomer obsessionAnalytical skillsStrategic thinkingCommunication skills

Required

8-10 Year of experience in delivery and working with outsourcers
Outstanding business acumen with a customer obsession, who hits the sweet-spot of being strategic and hands-on
Demonstrated strong understanding of customer needs and integrates insights into offerings that 'delight' our customers
Proven, solid decision making process… balancing principles and data along with judgment
Demonstrated experience as a true self-starter that can quickly and independently assess business requirements and become a trusted and integral part of the leadership team
Demonstrate open and frequent communications at all levels of the organization with genuine empathy and commitment to the development needs of the organization
Energize the organization to drive continuous improvement and explore and implement creative ideas to significantly improve performance
Lead complex change in the organization by articulating a clear case for change and then gaining shared vision with employees through effective, frequent and timely communication

Preferred

Vendor communication management and financial oversight (e.g., timesheets, billable hours, reimbursements)
Demonstrated understanding of human and AI/ML interactions to drive improvements in work efficiency

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit provides financial software solutions to empower individuals and businesses.

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$14.32B
Key Investors
JP Morgan ChaseKleiner Perkins,Sierra Ventures,Technology Venture Investors
2026-01-30Post Ipo Debt· $5.8B
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Marianna Tessel
Chief Technology Officer
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Company data provided by crunchbase