Attensi · 22 hours ago
Customer Success Associate
Boston, KY
Full-time
Onsite
Entry Level
1+ years expAttensi is a global leader in gamified simulation training, seeking a Customer Success Associate to join their US Customer Success team. This role involves supporting customer accounts, ensuring successful implementation and adoption of Attensi's solutions, and building strong relationships with clients.
3D TechnologyCorporate TrainingEducationE-LearningGamificationSaaSSerious GamesSimulationSoftwareTraining
Responsibilities
Supporting the health and success of a portfolio of new and existing customer accounts in the US
Working closely with Customer Success Managers to ensure smooth onboarding, implementation, and ongoing adoption
Building strong day-to-day relationships with customer stakeholders and becoming a trusted operational partner
Supporting customers throughout their journey with Attensi, from pilot programs to enterprise-wide rollouts
Acting as an escalation point for customer issues, collaborating closely with Support, Product, and Technical teams to troubleshoot and resolve problems
Using data and insights to demonstrate value, measure impact, and support customer success reviews
Translating customer feedback and challenges into clear input for internal teams to help inform product improvements and roadmap priorities
Qualification
Required
1–3 years of experience in a customer-facing role, preferably within Customer Success or Support, within a SaaS/tech company
Experience working with customers and navigating complex organizations, ideally at an enterprise or mid-market level
Strong analytical skills and comfort working with data to draw insights and communicate impact clearly
Experience collaborating cross-functionally to deliver strong customer outcomes
Excellent written and verbal communication skills in English
Benefits
Strong opportunities for learning, development, and career progression
Energetic and social working culture
Regular team events
Social activities
Opportunities to connect with colleagues across the US and Europe
Company
Attensi
Attensi provides simulation-based workforce training combining game technology and behavioral psychology. Developer of No-Code SaaS platform
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$51.06MKey Investors
Ture InvestViking Growth
2025-05-20Debt Financing· $25.06M
2021-04-08Series Unknown· $26M
2018-07-18Series Unknown
Leadership Team
Trond Aas
Co-Founder and CEO
Krister Kristiansen
Chief Operating Officer (COO) and Chief Commercial Officer (CCO)
Recent News
2025-12-05
2025-08-27
2025-05-08
Company data provided by crunchbase