Epsilon · 10 hours ago
ServiceNow Lead with Financial Service Operation
United States
Full-time
Remote
Senior Level, Lead/Staff
$120K/yr - $130K/yr
10+ years expEpsilon is seeking a ServiceNow Lead with Financial Service Operation to oversee client projects and technical leadership in ServiceNow Development. The role requires extensive experience in managing ServiceNow implementations, particularly in the Financial Services domain, along with strong technical skills in scripting and integration.
AdvertisingDigital MediaEmailMarketingMobileSocial Media
Responsibilities
Relevant experience ServiceNow Development
Demonstrate prior experience in leading client projects as a technical lead
Compulsory Financial Services Operations Professional Built with Visa (FSO) to be used as a case management tool that will support dispute and fraud claims processing for Mastercard and Visa Credit, Debit, and ATM transactions preferred
One greenfield implementation of any ServiceNow module
Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc
Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub
Good understanding of ServiceNow Best practices in scripting, integration
Experience in deploying code from Lower instance to Production
Experience in Cloning and Upgrades
Excellent communication Skills for client facing roles
Good management, analytics, problem solving & interpersonal skills
Self-motivated, Positive outlook & result oriented
Qualification
Required
Relevant experience ServiceNow Development
Minimum 10+ Years of IT Experience
Demonstrate prior experience in leading client projects as a technical lead
Certified System Administrator (CSA) plus one mainline Implementor certifications (FSO/CSM / HRSD/ITSM/GRC etc.)
Compulsory Financial Services Operations Professional Built with Visa (FSO) to be used as a case management tool that will support dispute and fraud claims processing for Mastercard and Visa Credit, Debit, and ATM transactions preferred
One greenfield implementation of any ServiceNow module
Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc
Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub
Good understanding of ServiceNow Best practices in scripting, integration
Experience in deploying code from Lower instance to Production
Experience in Cloning and Upgrades
Excellent communication Skills for client facing roles
Good management, analytics, problem solving & interpersonal skills
Self-motivated, Positive outlook & result oriented
Preferred
Knowledge of Azure DevOps/ TFS / Jira / Rally Etc
Company
Epsilon
Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands.
5001-10000 employees
H1B Sponsorship
Epsilon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (128)
2023 (124)
2022 (201)
2021 (136)
2020 (137)
Funding
Current Stage
Late StageTotal Funding
unknown2019-04-15Acquired
Leadership Team
Myron Sojka
CTO
Lakshmana Gnanapragasam
Senior Vice President Strategy & Analytics
Recent News
Washington Technology
2025-12-19
Washington Technology
2025-12-09
2025-12-03
Company data provided by crunchbase