Adecco Permanent Recruitment · 13 hours ago
Inside Sales Manager
Fenton, MO
Full-time
Onsite
Mid, Senior Level
$80K/yr - $80K/yr
3+ years expAdecco Permanent Recruitment is seeking a Customer Service Manager/Inside Sales role to lead and elevate an internal customer service and small inside sales team. This role focuses on managing daily operations, supporting outside sales, and driving continuous improvement while ensuring excellent customer service.
Human Resources
Hiring Manager
Tracy Morbitzer
Responsibilities
Leads and manages an internal customer service and inside sales team
Oversees day-to-day customer interactions, order management, and issue resolution
Supports and collaborates closely with outside sales representatives
Drives process improvement initiatives, including the use of CRM tools and AI-enabled solutions
Ensures consistent, professional communication with customers and internal stakeholders
Qualification
Required
3+ years of customer service experience, including leading an internal team in a manufacturing environment
Bachelor's degree
Hands-on CRM experience
Proven process improvement experience
Experience managing or supporting inside and outside sales teams
Preferred
Knowledge of AI or automation tools used to improve customer service processes a plus
Benefits
Health
Dental
Vision
Paid time off
401K
Company
Adecco Permanent Recruitment
Adecco Specialized Recruitment is a successful partnership for your business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase