Culligan Ultrapure · 10 hours ago
Customer Service Rep
Escanaba, MI
Full-time
Onsite
New Grad, Entry LevelCulligan Ultrapure is part of the trusted Culligan Water family, serving communities across multiple states since 1962. They are seeking a Customer Service Rep to provide day-to-day customer service operations, assisting customers with inquiries, scheduling service appointments, and maintaining data in their systems.
Consumer Services
Responsibilities
Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks
May cover the Niagara, Wisconsin as needed as well
Qualification
Required
Excellent customer service skills
Basic Microsoft Excel experience
Basic understanding of general service installation duties
General accounting knowledge for resolving billing issues and reducing account receivable delinquency
Basic understanding of Accounts Payable process
Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers
Preferred
Associate degree preferred with hands-on customer service experience
Route scheduling experience preferred
Benefits
Health, dental, and vision coverage
Paid holidays and PTO
401k matching
Employee referral program and customer referral bonuses
Education assistance
4.5-day work week — off every Friday at noon!
Company
Culligan Ultrapure
Culligan Ultrapure specializes in providing water softeners, reverse osmosis systems, water coolers, bottled water, water filtering and softener salt delivery service to area homes and businesses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Herman
Chief Executive Officer
Company data provided by crunchbase