BCG X · 3 hours ago
(Associate/Senior) Product Manager/Owner, Salesforce, United States - BCG X
Boston Consulting Group (BCG) partners with leaders in business and society to tackle their most important challenges. They are seeking a Product Owner at the Associate/Senior level to lead digital transformation initiatives using Salesforce and to drive growth strategies across marketing, sales, and service.
Management Consulting
Responsibilities
Be the authority within a multi-disciplinary team to determine the optimal strategy to identify highest value use cases to unlock GTM across Marketing, Sales, and Service
Lead roadmap creation, strategy, execution, and optimization for clients around digital transformation with SFDC as a platform
Own multi-channel growth strategy based on marketing, sales, pricing, and digital self-service
Define, execute, analyze, and optimize sophisticated Salesforce technical use case focused on pilot to scale mapping to quantitative impact
Collaborate with X and core leadership to drive execution and implementation of identified use cases and roadmap
Be value oriented by defining and validating core KPIs that will be achieved through execution of the SFDC strategy and roadmap such as customer acquisition, retention, share of wallet, win rate, ROI etc. to drive the business
Build on BCG’s differentiation by building truly unique capabilities around media, technology, customer journey, and Growth operating models
Be agile and iterative in your approach, and relentless in your search for the next unexploited growth opportunity
Qualification
Required
2 - 6 years of professional experience in industry, consulting, or a relevant functional role
Experience with Salesforce as well as other GTM tools like Marketo, Eloqua, or similar platforms
Expert knowledge of CRM adjacent tools like 3rd party applications, managed packages, and expert in navigating PPT and Excel
Proven ability to evaluate business and technical trade-offs (effort vs. value), resolve conflicts, and make critical choices on functionality, user experience, and technical implementation to maximize value and meet business objectives
Experience collaborating with cross-functional stakeholders to establish a clear vision and strategy for the CRM modernization project and to collect and prioritize requirements
Experience defining business goals, user needs, and market demands to define a product's direction
Experience collaborating with development teams, serving as the primary point of contact between business stakeholders and the technical teams
A passion for B2B sales, marketing, service, driving customer adoption, bringing products to market, and scaling digital products and services
Understanding of business outcomes and associated KPIs that will be impacted by product features in order to contribute to overall program value case
Ability to think strategically and creatively: analyze, synthesize, recommend and take actions
Previous sales, marketing, or service delivery experience focused on user acquisition, retention and other growth levers proliferating B2B facing digital products and services
Expert communication, presentation, and material preparation skills required
Preferred
Previous experience at a professional consulting company highly desired
Benefits
Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Company
BCG X
BCG X is the tech build & design unit of BCG.
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-04-06
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