Jewish Family Services · 9 hours ago
Supportive Services Coordinator
Milwaukee, WI
Full-time
Onsite
Mid LevelJewish Family Services is dedicated to supporting diverse communities, and they are seeking a Supportive Services Coordinator to enhance the well-being of residents in their housing community. The role involves coordinating social services, case management, and programming to assist individuals and families facing stability challenges.
Health CareMedicalNon ProfitTraining
Responsibilities
Conduct comprehensive assessments of residents’ needs, strengths, and barriers using a brokerage case management model
Provide supportive services and case management to residents who may experience social, housing, or life-stability challenges
Respond to residents experiencing heightened stress, emotional distress, or situational crises, utilizing problem-solving, de-escalation, and referral to appropriate supports
Coordinate and link residents to services that promote stability, independence, and well-being, including housing, medical and mental health care, employment, benefits, and other social services
Conduct home visits as needed for assessment and ongoing case management
Maintain accurate, timely, and confidential client records and statistical data in compliance with agency and State regulations
Collaborate with Community Case Management, Assisted Living staff, property management, family members, and external providers to ensure continuity of care
Develop, coordinate, and facilitate cognitive, creative, physical, social, recreational, and wellness-focused programming for residents across the JFS Housing Community
Build relationships with residents to understand interests, abilities, and needs and design programming accordingly
Develop and distribute monthly programming calendars, flyers, and outreach materials
Update and maintain bulletin boards and signage with information about programming and community resources
Actively engage in and lead on-site and off-site activities and outings
Arrange transportation for activities and drive agency vehicles as required
Identify, requisition, and manage supplies needed for planned activities
Train, support, and oversee staff and volunteers assisting with programming
Maintain records and data to track participation and programming outcomes
Qualification
Required
Bachelor's degree in Social Work or related human services field
Experience working with diverse or vulnerable populations, including individuals or families facing social, housing, or life-stability challenges
Experience working with older adults
Demonstrated ability to provide supportive services, crisis response, and resource coordination
Strong communication, collaboration, and problem-solving skills
Must have a valid driver's license, access to reliable vehicle, and automobile insurance coverage throughout employment
Knowledge, understanding, and/or willingness to learn Jewish culture and traditions and those of the Agency population as necessary
Accept other duties and responsibilities as assigned
Candidates must successfully pass a criminal background check with the Wisconsin Department of Justice and a caregiver background check with the Wisconsin Department of Health Services, the Department of Children and Families and the Department Safety and Professional Services
Candidates must pass a Dru Sjodin National Sex Offender and Wisconsin Sex Offender Registry screening
Preferred
Experience working with older adults and/or individuals aging in place in assisted living or supportive housing settings, including support related to mental health, cognitive changes, and chronic health conditions
Familiarity with aging-related service systems and community resources, including Medicare, Medicaid, long-term care programs, benefits navigation, and collaboration with families, caregivers, and interdisciplinary care teams
Company
Jewish Family Services
Jewish Family Services provides vocational training, outpatient medical care, and employment services.
Founded in 1867
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-07-22
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