Sendik's Fine Foods · 11 hours ago
Front-End Clerk
18985 W. Capitol Dr., Brookfield, WI, US
Full-time
Onsite
New Grad, Entry LevelSendik's Fine Foods is a grocery retailer looking for a Front-End Clerk. The role involves performing customer checkout transactions, assisting with bagging groceries, and ensuring a positive shopping environment.
Food and BeverageFood ProcessingRetail
Responsibilities
Process customers’ orders in an accurate, efficient and prompt manner
First question after greeting the customer should be “Did you find everything you were looking for?”
Ask for coupons and check for items on the bottom of the cart before beginning each customer’s order
Scan each item so it is properly identified by the register system
Obtain prices for items not identified by the register system, print out receipt, fill in product description and turn in at end of shift
Have a working knowledge of the most frequent PLU codes
Use care in the handling of product
Utilize proper etiquette for paging over the paging system
Use phones at even registers to call departments for price checks – do not leave your register if possible
Ensure that carts are available for customers
Collect carts in a safe manner and transport to the cart area
Ensure a six to seven cart maximum
Remove debris from all carts
Maintain all carts and perform minor repairs
Take damaged carts to the back room
Ensure positive customer relations and satisfaction
Greet and thank all customers and provide prompt and courteous service
Direct customer problems to the Front-End Manager or other office personnel as appropriate
Answer or refer questions and respond to requests as needed (if able, should take customer to the product)
Make determination and respond to customer assistance needs promptly
Ensure proper handling of all forms of tender and coupons
Properly count and enter cash into the register system
Verify information on checks and if acceptable, enter and properly utilize check verification system, properly tender checks into the register system
Enter proper tender per transaction (debits, charges, gift certificates, etc.)
Maintain a neat and organized till
Count money back to the customer, handing coin first then bills
Count till at the end of the shift for accountability
Bag groceries for customers
Make sure groceries are bagged properly for each customer. Size up each customer and their order and bag appropriately
Ask all customers if they would like a carry out
Check the bottom of the cart to see if everything has been paid for
Check to make sure the customer has all their groceries when they leave, and nothing is left on the counter
Wrap flowers carefully
Follow Front-End security procedures
Keep all tenders locked in a secure location
Notify appropriate personnel in cases of theft or shoplifting
Lock your till under cash drawer when going on break or lunch
Perform other miscellaneous duties
Clean the Front-End and other areas as needed
Fill bags at the end of the registers
Return shop backs
Do price checks
Clean the employee lounge
Occasionally help out in other departments
Gather shopping baskets and carts
Clean pull out bagging shelves
Follow all store and department policies and procedures
Qualification
Required
Ability to perform customer checkout transactions
Provide customer assistance in bagging groceries
Carry out service and collection of carts
Follow front-end checkout procedures in all transactions
Ensure customer service for bagging of groceries
Place groceries in the automobile in proper manner
Collect carts from parking lot in a safe manner
Maintain positive customer relations
Expedient processing of all orders
Register/scanner operation
Reading, lifting, and standing
Ongoing heavy lifting and pushing
Walking, exposure to outside conditions and wet surfaces
Ongoing social skills, verbal interaction, judgment/decision making
Ability to work as a team
Attention to detail, listening skills, and initiative
Daily assignments and work direction provided by the Front-End Manager or person in charge
Process customers' orders in an accurate, efficient and prompt manner
Greet and thank all customers and provide prompt and courteous service
Properly count and enter cash into the register system
Maintain a neat and organized till
Count money back to the customer, handing coin first then bills
Count till at the end of the shift for accountability
Bag groceries for customers
Follow Front-End security procedures
Perform other miscellaneous duties
Lifting/carrying up to 50 lbs
Pushing/pulling up to 100 lbs
Equipment operation (scanner, register, scale, paging system, Tellermate, calculator, carts, electronic carts, pallet jack)
Reaching, grabbing, standing, turning, kneeling, squatting, stooping, bending, walking
Judgment/decision making
Social skills/verbal interaction
Listening skills
Memorization
Reading, writing, math
Company
Sendik's Fine Foods
Sendik's Fine Foods offers restaurants, food catering and other services.
Founded in 1926
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase