NTS Capital · 4 hours ago
Software Support Specialist
Louisville, KY
Full-time
Onsite
New Grad, Entry LevelNTS Capital is a company that emphasizes the importance of its Information Services team in maintaining smooth operations across the organization. The Software Support Specialist role involves providing front-line technical support to end users and collaborating with software vendors to troubleshoot and resolve system issues.
Commercial Real EstateProperty ManagementReal Estate
Responsibilities
Provide end-user support across the organization
Act as a liaison with software providers, including Yardi and Avid, when troubleshooting issues
Manage and respond to requests through a help-desk ticketing system
Perform system administrator functions for software systems including Yardi, Avid, and Microsoft platforms
Collaborate with IT team members to ensure timely and effective support
Manage user accounts across multiple systems
Participate in additional training and responsibilities, including SQL database and advanced system functions
Qualification
Required
Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams, SharePoint)
Comfortable providing customer support via phone and email
Strong communication skills and attention to detail
Willingness to learn new technologies and systems
Preferred
Basic accounting knowledge is a plus
Benefits
Medical, dental, vision insurance, and more
Generous paid holidays, including your birthday off
Training, tools, and support to build technical skills
Opportunities to expand system and software knowledge
A collaborative, team-oriented work environment
Company
NTS Capital
NTS is a strategic investor, developer, placemaker, and manager of best-in-class real estate.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageRecent News
Business Journals
2024-03-21
Company data provided by crunchbase