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Operations Associate II - Account Transfers jobs in United States
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RBC · 21 hours ago

Operations Associate II - Account Transfers

RBC is a leading bank in the financial services sector, and they are seeking an Operations Associate II for their Account Transfers team. The role involves providing processing and customer service support for complex operations processes, including data verification and problem resolution.
BankingFinancial ServicesWealth Management
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H1B Sponsor Likelynote

Responsibilities

Provide accurate processing support for standardized and/or manual processes within a specific Operations department. Accurately review, verify and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refer to department manuals for instructions and task assignments for the specific role
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants
Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures
Reduce risk by suggesting process changes or modifications as appropriate
Perform other duties and responsibilities as assigned

Qualification

Microsoft ExcelCustomer ServiceAnalytical SkillsMultitaskingProcess ImprovementsCommunication

Required

4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 3 years of job-related experience
Demonstrated ability to learn and adapt to change, strong analytical skills required to support by researching, analyzing and solving problems
Ability to handle multiple priorities in a fast paced and deadline driven environment with a high attention to detail and ability to maintain confidentiality
Exceptional interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management
Having Microsoft-based software product skills including Word, Excel, Outlook, and Access

Preferred

4-year degree from an accredited university in business, finance or related field
1+ year business, finance, customer service and/or accounting/bookkeeping experience
Previous experience in the securities, banking or finance industry preferred

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
401(k) program with company-matching contributions
Health, dental, vision, life and disability insurance
Paid time-off plan

Company

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

H1B Sponsorship

RBC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (17)
2023 (3)
2022 (4)
2021 (1)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$16.29B
2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.75M

Leadership Team

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Graeme Hepworth
Chief Risk Officer
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Kelly Bradley
Chief Human Resources Officer
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Company data provided by crunchbase