Application Analyst, Professional Billing jobs in United States
cer-icon
Apply on Employer Site
company-logo

Health Choice Network · 5 hours ago

Application Analyst, Professional Billing

Health Choice Network is seeking an Application Analyst for Professional Billing to serve as the primary support contact for application end-users. The role involves coordinating issues, guiding workflows, and ensuring that applications meet the organization's business needs.

Health CareHospital
check
Growth Opportunities

Responsibilities

Acts as the primary support contact for application’s end-users
Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
Guides and creates workflows including design, build, and testing the system
Analyzes technical issues associated with Epic
Identify and implement requested changes to the team
Serves as a liaison between end users’ workflow needs and implementation staff
Maintains regular communication with EHR representatives, as well as participating in weekly project team meetings
Works with EHR Representatives and Organization’s business community, and end-users to ensure the system meets the organizations business needs
Participates in training and working with end users
Documenting troubleshooting and resolutions via ticketing system
Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones
Maintains HIPAA compliance
Other duties may be assigned

Qualification

Epic Resolute CertificationHealthcare Information SystemsPopulation Health KnowledgeBusiness Plan DevelopmentLeadership CapabilitiesCustomer Service ExcellenceTechnical Communication

Required

In depth knowledge of the software
EHR Certification in key business area mandatory (Epic Resolute Professional Billing Certification)
Knowledge of developing strategic business plans
Strong ability to convey technical information to non-technical customers and good listening to translate in the other direction
Proven leadership capabilities including track record of creating and implementing innovative solutions to meet high-pressure organizational needs that focus on Customer Service excellence
Knowledge on Population Health, Community Health, and Public Health
Knowledge of healthcare industry, healthcare information systems, and practices

Company

Health Choice Network

twittertwittertwitter
company-logo
Health Choice Network is a successful nation-wide collaboration among health centers, health center controlled networks and partners.