BDI · 11 hours ago
Customer Support Specialist
Duncan, SC
Full-time
Onsite
Entry Level
1+ years expBDI is a company that provides customer and sales support. They are seeking a Customer Support Specialist responsible for maintaining sales orders, assisting customers, and supporting outside sales staff.
LogisticsManufacturing
Responsibilities
Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product
Enter and maintain sales orders and expedite previous sales orders
Accurately quote product to the customer
Purchase product directly from the manufacturer
Assist and support the outside sales staff, including customer follow-up
Identify and document cost savings
Capture over-the-counter sales with walk in customers
May perform occasional duties in the warehouse, such as shipping and receiving
Responsible for other duties as they are assigned
Qualification
Required
High School Diploma or GED required
1+ years in a customer service or sales environment preferred
Strong Microsoft Outlook and general computer skills
Great communication and telephone skills
Exceptional math skills
Ability to work independently and in a team environment
Must be able to lift 50 pounds of product
Ability to multitask and prioritize tasks
Preferred
Basic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude
Benefits
Competitive pay
Exceptional variable compensation programs
Health benefits
401(k)
Profit-sharing program
Maternal and paternal leave programs
Tuition reimbursement
Referral bonuses
Company
BDI
BDI IC. is a leading supplier of OEM products and industrial maintenance, repair and operations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Byron Kempf
Branch Manager
Recent News
2025-07-12
2025-04-26
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