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WEX · 3 hours ago

Staff Technical Program Manager

Boston, MA

Full-time

Onsite

Lead/Staff

$125K/yr - $146K/yr

WEX Inc is a leading financial technology company, and they are seeking a Staff Technical Program Manager to drive delivery on critical cross-functional initiatives. This role involves collaborating with technology leaders to enable planning, execution, and risk management while ensuring project financial health and alignment across teams.

Financial ServicesFinTechPaymentsSoftware

H1B Sponsor Likely

Responsibilities

Hands-on experience program-managing enterprise-level (broad-scope) implementations or migrations, ideally involving identity management (e.g., identity consolidation, identity governance, privileged access management) or other foundational technologies

Ability to translate complex identity architecture and security requirements into actionable program plans

Strong understanding of concepts associated with systems integration, API-based authentication, cloud architecture, and infrastructure dependencies

Experience working in environments with hybrid cloud or multi-cloud identity models

Capability to evaluate technical trade-offs, assess solution maturity, and guide engineering teams toward best practices

In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction

Facilitate these course corrections, as needed

Engage with stakeholders - Technology, Product, Solution Architecture, among others - at all levels to ensure visibility, provide updates, and address concerns

Facilitate communication between teams, ensuring transparency and alignment

Provide clear, consistent, and timely information flow and reports out on status

Work collaboratively at the enterprise level to facilitate migrations and enable change to support new ways of working and modern technology architectures

Identify technical risks related to infrastructure performance, capacity, security, and compliance

Develop mitigation strategies with technical and leadership partners

Escalate to senior leadership as appropriate

Identify, document, and manage dependencies across multiple projects, technologies, and teams

Proactively coordinate with stakeholders to ensure that dependencies are clearly understood, tracked, and addressed in a timely manner to minimize risks and avoid delays

Ensure the use of standard project management tools - ideally within the Atlassian suite - and maintain high standards of data hygiene to ensure data accuracy, consistency, and integrity

Avoid duplication of administrative effort

As a part of Jira stewardship, support accurate and transparent reporting and on-target capitalization within the organization through reporting and partnership

Track program performance against the committed plan and goals

Use data and metrics to drive decision-making and continuous improvement

Qualification

Technical Program ManagementIdentity ManagementCloud ComputingAgile MethodologiesProject Management ToolsStakeholder ManagementRisk ManagementProblem-SolvingCommunication SkillsLeadership

Required

Familiarity with centralized authentication and identity-management concepts (Single Sign-On, Multi-Factor Authentication, and passwordless authentication, etc.); Identity federation (SAML, OAuth, OIDC); Directory services (Active Directory, Azure AD / Entra, LDAP); and Role-based and attribute-based access control (RBAC/ABAC)