Project Open Hand · 6 hours ago
Systems Administrator
San Francisco, San Francisco, CA, US
Full-time
Onsite
Mid Level
$40.25/hr - $40.25/hr
3+ years expProject Open Hand is a nonprofit organization dedicated to improving the health of individuals and communities. They are seeking a Systems Administrator responsible for maintaining information systems hardware and software, troubleshooting IT issues, and implementing system enhancements to improve network performance and reliability.
CharityNon ProfitNutrition
Responsibilities
Provide level 2 and level 3 support
Apply problem-solving skills to troubleshoot user issues
Install and maintain Information Systems assets
Create, modify, and maintain Active Directory users, group policies, and security permissions
Work with all agency departments to define new systems and hardware
Monitor, maintain and manage agency’s network through our Meraki appliances
Conduct regular proactive updates of in-house and cloud based network servers
Maintain and manage Agency’s telecommunication systems
Responsible for systems backup, monthly off-site storage and cloud backup
Develop, maintain and enforce Information Systems policies and procedures
Stay abreast of technological developments to ensure that Agency’s systems continue to be effective and efficient
Create and maintain documentation on Information Systems procedures
Maintain Information Systems libraries
Demonstrated positive relationships with customers while responding to IT tickets and requests
Manage Infrastructure projects for the implementation or upgrade of computer equipment and systems
Other duties as assigned
Qualification
Required
3+ years of Desktop support with Microsoft Windows
3+ years' experience with Microsoft Windows Servers
Working Knowledge of Microsoft Office 365
Advanced networking knowledge
Preferred
Experience with IS planning and implementation
Comprehension of a variety of desktop and server operating systems and applications (i.e.: Salesforce, homegrown databases, online platforms, Access, Microsoft Office, Adobe Cloud, Windows, Active Directory, Office 365, Salesforce, etc.)
Experience maintaining Nortel Meridian phone system
Virtualization experience
Benefits
Medical, Dental, and Vision coverage, and Flexible Spending Account
Long Term Disability, Life/AD&D, and Supplemental Life Insurance
Retirement Savings Plan 403(b), Commuter Check Subsidy
Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts
Holidays (11 per year), generous vacation and sick leave, and complimentary lunch
Company
Project Open Hand
Project Open Hand provide nutritious meals with love to sick and vulnerable neighbors.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1.4MKey Investors
Elevance Health Foundation
2023-06-30Grant
2023-01-19Grant· $1.4M
Leadership Team
Paul Hepfer
Chief Executive Officer
Recent News
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