Finalsite · 21 hours ago
Director Mobile & Data Integration Services
Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students and engage families. The Director Mobile & Data Integration Services will lead data automation and system integration services during client onboarding, partnering with project management to enhance the client implementation experience.
EdTechEducationInternet
Responsibilities
Define Finalsite’s implementation and data architecture methodology for mobile, data and system integrations, with a focus on consistency, quality, continuous improvement, and client experience
Practical experience with Apple App Store and Google Play approval processes, including metadata requirements, privacy disclosures, data usage declarations, build validation, review timelines, and common rejection causes—enabling proactive guidance and reduced launch friction for mobile applications
Working knowledge of CMS platforms, website data requirements, and the downstream impact of integrations on content accuracy, performance, and trust
Achieve a deep understanding of Finalsite products and EdTech Industry 3rd party systems and APIs (SIS, CRM, LMS, data feeds, APIs )
Experience in data architecture, data security, data automation, ETL and scripting languages, SQL, Python, SFTP, XSL
Working knowledge of CMS platforms, website data security requirements, and the downstream impact of integrations on content accuracy, performance, and trust
Expert knowledge of SIS platforms and their SFTP-based export models, including scheduling, file dependencies, incremental vs. full exports, and common failure modes
Work with sales leaders to ensure that sales is trained, enabled, and able to explain the implementation process for data and systems integration, with a specific goal to set accurate client expectations
Create documentation and process to allow seamless the transition of clients to CSMs and Support, enabling those teams to handle the vast majority of data and system integration requests and issues
Partner with Product and Engineering to design product features, APIs and automation to both improve the client experience and Client Success team efficiency
Lead, mentor, and develop technical services and mobile applications staff
Serve as a member of the professional services leadership team, reporting to the VP of Professional Services. Contribute to overall PS team strategy and operations
Qualification
Required
5–10 years of experience in Professional Services, Implementations, or Technical Delivery within a SaaS or EdTech environment
Proven experience leading large-scale implementations and integrations for enterprise or mid-market clients
Strong understanding of system integrations, data migration, APIs, and SaaS architectures
Demonstrated success leading and scaling high-performing data architecture, integration and mobile application teams
Excellent communication and client management skills. This is a client facing role
Exceptional cross-functional collaboration and stakeholder management skills
Preferred
Experience with global or distributed teams
Familiarity with CRM, SIS, CMS, and enrollment or communications platforms
Background in change management and process transformation
Company
Finalsite
Finalsite provides content management, mass notifications and enrollment management systems globally to K-12 schools.
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-01Acquired
2014-11-21Debt Financing
2012-06-28Private Equity
Recent News
2024-05-16
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