NEOGOV · 1 hour ago
Administrative Support Associate II
Gwinnett County, GA
Full-time
Onsite
Entry Level
$40K/yr - $46K/yr
2+ years expNEOGOV is a part of Gwinnett County Government, which is committed to providing exceptional services to its community. The Administrative Support Associate II will manage inbound and outbound calls, assist customers with inquiries, and provide administrative support to the department and Fiscal and Administrative team.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage inbound and outbound calls
Complete employee verifications
Provide customer support to internal & external customers via phone and walk-ins
Provide administrative department support of basic office duties (copying, scanning, faxing)
Maintain inventory of office supplies
Maintain department personnel files
Maintain and responds to department email, distribute mail
Assist with new hire orientation preparation
Provide updates during staff meetings on a rotating schedule
Qualification
Required
High School Diploma, or G.E.D
Two years of administrative support or related office experience
Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Preferred
Call Center experience
Exceptional verbal and written communication skills
Proficient in Microsoft Excel and Outlook
Excellent customer service
Benefits
Health coverage
A robust wellness program (Spouses can participate, too!)
Onsite employee wellness center
Longevity pay
Tuition reimbursement
Flexible spending accounts for medical and dependent care
Health Reimbursement Arrangement (HRA) available
Health Savings Account (HSA) available
Retirement and Savings Plans
401(a) Defined Contribution
457 (b) Deferred Compensation
Financial education programs
Basic, optional, and dependent life insurance
Short-term and long-term disability
Critical illness and accident insurance
Hospital indemnity insurance
Identity theft protection
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase