Coupa · 10 hours ago
Customer Adoption Manager - 11134
Austin, TX
Full-time
Onsite
Mid LevelCoupa is a leader in total spend management solutions, leveraging AI and data to empower businesses. The Customer Adoption Manager will work closely with global customers to enhance platform adoption and ensure they derive maximum value from Coupa's offerings.
Cloud InfrastructureFinTechProcurementSoftware
Responsibilities
Develop standard processes within your areas of expertise and champion their adoption
Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems
Take ownership of your customer’s continued success by ensuring accurate adoption of the platform
Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal
Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs
Qualification
Required
Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable
Experience with Software as a Service is a must
Good background in customer/client management
Strong communication skills, including professional writing skills, verbal skills and experience presenting to customers
Strong organizational skills, analytical thinking and problem-solving abilities
Company
Coupa
Coupa is a cloud platform for business spend that offers a fully unified suite of financial applications for business spend management.
Founded in 2006
1001-5000 employees
H1B Sponsorship
Coupa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (40)
2023 (43)
2022 (73)
2021 (62)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$219MKey Investors
T. Rowe PriceMeritech Capital PartnersCrosslink Capital
2022-12-12Acquired
2021-06-03Post Ipo Equity· $50M
2016-10-06IPO
Leadership Team
Nigel Pegg
Senior Vice President, Platform
Wolfgang Kalthoff
VP Product Engineering
Recent News
CB Insights
2026-01-23
2026-01-23
2026-01-14
Company data provided by crunchbase