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Front Desk Receptionist jobs in United States
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PrismHR · 1 day ago

Front Desk Receptionist

PrismHR is seeking a reliable and friendly Front Desk Receptionist to be the welcoming face of their office. This role is essential to daily operations and involves handling administrative tasks, supporting the Office Manager, and ensuring excellent service to clients.
Cloud ComputingHuman ResourcesSaaSSoftware
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Growth Opportunities
Hiring Manager
Meirelly Barrozo
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Responsibilities

Answer and manage 6+ phone lines, occasionally handling 2–3 calls simultaneously
Provide professional, friendly, and courteous customer service in person and by phone
Schedule client appointments using our online scheduling system
Greet and check in clients upon arrival
Receive, open, and process incoming mail
Take client payments in person and over the phone
Support the Office Manager with daily administrative needs
Monitor office supplies and notify management when reordering is needed
Perform light front-lobby cleaning throughout the day, including:
Keeping the reception area clean and organized
Watering office plants weekly
Taking out trash at the end of each shift
Assist with office décor for select holidays
Use office software and communication tools (training provided)

Qualification

Customer serviceCommunication skillsMultitaskingMicrosoft OutlookMicrosoft TeamsDependabilityPunctualityOrganizational skillsDetail-oriented

Required

Reliable, friendly, and highly organized
Serve as the first point of contact for clients—both in person and over the phone
Handle administrative tasks and support the Office Manager
Answer and manage 6+ phone lines, occasionally handling 2–3 calls simultaneously
Provide professional, friendly, and courteous customer service in person and by phone
Schedule client appointments using our online scheduling system
Greet and check in clients upon arrival
Receive, open, and process incoming mail
Take client payments in person and over the phone
Support the Office Manager with daily administrative needs
Monitor office supplies and notify management when reordering is needed
Perform light front-lobby cleaning throughout the day
Keep the reception area clean and organized
Water office plants weekly
Take out trash at the end of each shift
Assist with office décor for select holidays
Use office software and communication tools (training provided)
Excellent customer service and communication skills
Ability to remain calm, professional, and organized in a fast-paced environment
Strong computer and multitasking skills
Ability to prioritize tasks and manage time effectively
Dependable, punctual, and detail-oriented

Preferred

Prior experience as a receptionist or in a front desk role preferred
Experience with Microsoft Outlook and Microsoft Teams is a plus

Company

PrismHR

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PrismHR is the largest payroll and HR software platform for professional employer organizations and administrative service organizations.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2019-12-02Acquired
2014-09-24Private Equity

Leadership Team

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Adam Van Beek
Chief Innovation Officer
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Michael DeLessio
Chief Of Staff
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Company data provided by crunchbase