Rogue Credit Union · 8 hours ago
Mortgage Loan Officer
Roseburg, OR
Part-time
Onsite
Entry Level
$19/hr - $24/hr
1+ years expRogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley. The Mortgage Loan Officer role involves originating and processing mortgage loans while providing exceptional service to members and building strong relationships within the real estate community.
BankingCreditDebit CardsFinancial ServicesInsurance
Responsibilities
Interviews mortgage loan applicants in person or by telephone and explains loan options, rates, terms and collateral requirements
Inputs loan applications into the computer and provides initial loan disclosures
Maintains member records and prepare files/member documents with the highest level of confidentiality and accuracy
Consistently communicates with members, realtors and support staff regularly on all loans files when applicable
Willingly and actively returns calls to members
Calls include mortgage transfer calls from Member Contact Center, internal branch referrals, and all other call leads as assigned
Promptly responds to members' requests, questions, and concerns by finding the appropriate solution
Assists members as quickly as possible and assists walk-in members whenever possible
Makes weekly realtor contacts (in-person and phone contact) to promote future business and external referrals to the Credit Union to include phone calls, in-person meetings, office presentations and realtor networking events
Promotes a culture of deepening participation by effectively and actively cross selling Credit Union products and services to meet each member's needs as discovered on member's credit report or interview with member
Collaborates and assists with other departments/branches to maintain unsurpassed service across all areas of the Credit Union
Cultivates a team environment at all times
Proactively performs other duties as needed or assigned
Assists with Home Equity loans and lines and branch team members as needed
Qualification
Required
One year to three years of similar or related experience
A high school education or GED
Courtesy, tact, and diplomacy are essential elements of the job
Good communication and listening skills
Able to operate a 10-key calculator and computer skills
Some lifting required (up to 30 pounds)
Continuous sitting, occasional standing and occasional walking
Finger dexterity while using computer
Occasional talking and hearing in person and on the telephone
Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more
Company
Rogue Credit Union
Rogue Credit Union provides banking services such as savings, checking, loans, investment, credit and debit cards and insurance services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Stephenson
President/CEO
Blake Thurman
Chief Financial Officer
Recent News
2025-08-14
Company data provided by crunchbase